1551 Whiskey Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
William Fleming
The technician Lee was awesome squared the freezer issue away with no problem at all. Very happy to have this Sears warranty subscription. it’s working fine now…
Customer service response - Thank you for your positive feedback, William! We're glad to hear that Lee resolved your freezer issue efficiently and that you're happy with the warranty service.
Sears Home Services on December 30, 2024
Carmen B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 19, 2024
Mildred Keith
Professional and knowledgeable
Customer service response - Thank you for your positive feedback! We're pleased to hear that you found our service professional and knowledgeable.
Sears Home Services on October 14, 2024
Brittany Proctor
Edward did a wonderful job communicating exactly what was wrong with our dishwasher. He also gave us the total break down of what was needed and even recommended what would probably work best for us (cost to fix vs brand new) so we had options.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Edward provided excellent communication and helpful recommendations for your dishwasher.
Sears Home Services on September 19, 2024
Elizabeth Lawton
The technician was so pleasant, honest, helpful, and fixed my fridge so quickly! Although he was very timely, he was also thorough and explaining everything that he would be doing and what it would cost prior to moving forward. I always felt comfortable. Only sad thing is the wheels on the bottom of the fridge must be broken too because it tore up quite a few parts of our kitchen floor without either of us even seeing it. Quite a bummer. Maybe there’s a warranty/ policy for that too?
Customer service response - Thank you for your kind words about our technician and the detailed service provided. We apologize for the damage to your kitchen floor and would be happy to discuss any possible solutions under our policies.
Sears Home Services on July 25, 2024
Carolyn Hawkins
Michael was very professional, our frig stop cooling and he knew right away what it was explained in detail what was wrong . We have a LG compressor went out. Arrived on time
Customer service response - Thank you for sharing your positive experience with Michael and how efficiently he handled your LG compressor issue. We're glad he arrived on time and provided the professional service you needed.
Sears Home Services on July 20, 2024
Tahirah Thomas-Cohen
Customer service response - Thank you so much for the fantastic 5-star rating, Tahirah! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 19, 2024
Brian Viner
Edward did a great job diagnosing the problem with our dishwasher, explained the issue, and was very professional. Enjoyed having him work the problem through with us.
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience with Edward and his professional service.
Sears Home Services on July 12, 2024
Kenneth Jordan
Customer service response - Thank you so much for the fantastic 5-star rating, Kenneth! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 08, 2024
Blake Moore
Technician diagnosed the problem right away. Got the lawn mower running quickly.
Customer service response - We're thrilled to hear our technician quickly diagnosed and resolved the problem with your lawn mower. Thank you for your positive review!
Sears Home Services on March 28, 2024
