650 Bald Hill Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Michael was wonderful and very knowledgeable
Michael was perfect. My experience was that it took about 90 days to have my oven fixed. A repair man came ordered parts, they would not send anyone out until the parts were in after about 6 weeks am myself asking if we could get a replacement, a nice person called and we went over what parts were in and what was missing( The parts had been there no one updated the computer) They came could not fix it again when the 2nd guy left I was very concerned because the surface stove light was on and ask them to send the guy back to shut it off and they told no we cant do that because you have another part on order. I was so upset and scared we just shut off the power in our electrical box for until another guy came to fix it and could not again. He ordered a bunch of parts and then Michael came there and fixed it. 1st time they came to fix it was June 16th and my stove was t finally fixed early September
Theresa N, Charlestown, RI
He did a good job
Pretty straight forward. He came in, assessed the situation and promptly provided the solution. He made the process nice and easy. Would be happy to work with him again.
Derek H, Plainfield, CT
Service Call
Mike is a great service representative for your company. Mike texted when he was on his way and resolved our issues with one visit. You are lucky to have Mike as part of your team. Thanks so much.
Peter P, Providence, RI
Knowledgeable and courteous
Edward was terrific. He was on time, performed the tests needed on the refrigerator and was quick to find a solution to the problem. He also discussed the benefits of a warranty contract, which I am considering. Thank you Sears for having this gentleman on your team.
Jane F, Johnston, RI
Buena
El técnico hizo lo posible por arreglar la nevera pero no se pudo arreglar. No sirve
Maria P, Providence, RI
Polite
Well Communicated timeframe of arrival was very Polite, asked if he should clean his mess. Also was patient with waiting on his payment to go through. I would hope I would get him next time if I do have another issue.
Justine D, Newport, RI
Lg fridge
He was excellent he provided me with what was wrong with the fridge and told us what needs to be done. I hope we get to use again. Thanks
Elaine M, Providence, RI
Excellent Technician
He is an asset to your team. He is amazing!!
Kristine H, Warwick, RI
Good experience
Zachary was a very pleasant service technician. He was knowledgeable, courteous and answered my questions. He was respectful of my property.
Craig M, Wakefield, RI
Experience Pays Off
Understood nuances of equipment
Stephen C, Narragansett, RI
