2899 Whiteford Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
If I could only give 0 stars...
The tech was rude, complained about his knees and other physical issues while he was here. He left trash all over my basement. He never reattached the light inside the dryer so that is still not working. Since then the appointment to fix his error has been rescheduled 4 times. This man is not who you want as the face of the company.
K, York, PA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 28, 2023
Refrigerator repair
I was not happy with the service. I feel the work I had done did not match up with the price. The technition was nice but unprepaired. I had to give him tools to use plus he didn't have equipment to finish the job
Frank S, York, PA
Customer service response - Frank, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 25, 2023
Won't use Sears Ever Again
No one showed up on scheduled day. Showed up late second day. Left all my frozen foods on the counter and didn't put them away when I declined further service which would take an additional seven days to get parts. Made inappropriate remarks about the call center workers who handled the scheduling. The only reason this gets one star is he was nice to my dog.
Lisa G, West York, PA
Customer service response - Lisa, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 12, 2023
