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  1. Home
  2. Locations
  3. Pennsylvania
  4. Thorndale
  5. Sears Appliance Repair
  6. 3205 Lincoln Highway
  7. Reviews

3205 Lincoln Highway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (81 reviews)
Excellent Technican.
December 12, 2024
Overall rating

I really appreciate how he kept me updated on his arrival time. Very friendly and efficient in completing the service. However, if you were to ask me to rate customer service and my overall experience, I would rate it a 1. Great technicians, horrible customer service. I had to call repeatedly to let you know that the part was never going to arrive since it no longer existed. The GE website said what the alternative part was and I would think that someone would have checked on it. If I hadn't called twice, I would probably still be waiting. Feel free to call me as I will be canceling the home protect service.

Rodney C/ Suzanne Childs, Coatesville, PA

Fast and efficient
December 12, 2024
Overall rating

Ricky was in and out. He quickly diagnosed what the problem seemed to be and even had the part on his truck!

Jennifer B, Parkesburg, PA

Great service
November 19, 2024
Overall rating

Friendly & knowledgeable tech. Good heads up on arrival time.

Richard K, Downingtown, PA

Great technician
November 13, 2024
Overall rating

Very informative and helpful

Kathy R, Downingtown, PA

Check Refrigerator
October 22, 2024
Overall rating

Very helpful. He tried to help with the home warranty.

George D, Coatesville, PA

Customer
October 21, 2024
Overall rating

Professional on point knew his job great experience

Joseph T, Coatesville, PA

Fixing the first persons mistake
October 15, 2024
Overall rating

Pleasant and tightened up connections- no more leaks. Sears wants to charge for this visit with our maintenance contract!! Their technician created the problem! Will not be renewing with Sears!

Carl S, Coatesville, PA

Rick W
October 12, 2024
Overall rating

Nice and very direct on fixing the problem

John P, Downingtown, PA

Very professional great tech
September 19, 2024
Overall rating

Brian came on time and quickly replaced two very difficult boards to get to and tested the dishwasher to make sure it was fixed.

Richard D, Downingtown, PA

Friendly and knowledgeable
September 12, 2024
Overall rating

Glenn was awesome! Very friendly and obviously knowledgeable about the product he was servicing.

Christine S, Downingtown, PA

Average Rating: 4.8/5 (81 reviews)

Showing 1 - 10 reviews

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