2900 Elmira Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nioma W
He was very friendly, yet professional. We felt very comfortable having him in the home. Would recommend him to others.
Customer service response - Thank you for your kind words, Nioma! We're glad to hear you felt comfortable with our technician and appreciate your recommendation.
Sears Home Services on April 27, 2025
Joe G
We needed an urgent repair to our oven as we are getting set to move out of our house. I was able to get a diagnostic appointment the first day that was open for me. Bernie diagnosed the repair, ordered the part needed and set an appointment that allowed time for the part to get here. I got the part the next day (on a Saturday) and I was able to reschedule the installation two days later. Fantastic service!
Customer service response - Thank you for your positive feedback, Joe! We're glad Bernie could provide prompt and efficient service to meet your urgent needs.
Sears Home Services on April 07, 2025
Thomas W
Arrived within time frames offered Ordered correct parts and installed correctly. Very pleasant and professional!
Customer service response - Thank you for your review, Thomas! We're pleased to hear our technician was punctual, pleasant, and professional in ordering and installing the correct parts.
Sears Home Services on March 01, 2025
Sherri D
The Technician was polite, knowledgeable, and efficient. I will continue to use Sears to fix my appliances in the future. So glad my dryer no longer sounds like it’s full of rocks!
Customer service response - Thank you for your positive feedback, Sherri! We're thrilled to hear our technician was polite, knowledgeable, and efficient, and that your dryer is now running smoothly.
Sears Home Services on December 30, 2024
Alyssa B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 23, 2024
Martin H
Bernard visited us, examined the stove and explained to us its status, and what we should do next. He was very knowledgeable and helpful. We will definitely ask him again.
Customer service response - Thank you for your positive feedback, Martin! We're glad to hear that Bernard was knowledgeable and helpful, and we look forward to assisting you again in the future.
Sears Home Services on November 23, 2024
Beth H
Very professional and knows the appliances. very much appreciated, you are very fortunate to have an outstanding worker.
Customer service response - Thank you for your wonderful feedback, Beth! We're delighted to hear that our technician's professionalism and expertise made a positive impression.
Sears Home Services on October 02, 2024
Elizabeth D
Our tech Bernie was great! Lots of information was shared. He was quick and efficient. Highly recommend him.
Customer service response - Thank you for your kind words and recommendation! We're thrilled to hear Bernie provided excellent service.
Sears Home Services on July 11, 2024
Sue W
Great service! The technician is very good at his job and is very much appreciated.
Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience with our technician.
Sears Home Services on June 10, 2024
Suzette B
Service rep was wonderful. Scheduling was horrible!
Customer service response - We're thrilled to hear our service rep did a wonderful job, but apologize for the inconvenience with scheduling. Thank you for letting us know so we can improve.
Sears Home Services on June 05, 2024
