1665 State Hill Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rod D
Irene K
Richard is an excellent technician. He discovered the problem and ordered the parts that were here in a couple days. He returned and repaired our freezer. What a great person. Very professional and kind I want him all the time if anything else goes wrong in my Whirpool refigerator/freezer
Customer service response - Thank you for your review, Irene! We're thrilled to hear that Richard provided professional and kind service, and we're glad he could resolve your freezer issue efficiently.
Sears Home Services on April 03, 2025
Deborah B
The service tech was momentarily perplexed with the brand of oven but figured out the solution quickly and with great humor!
Customer service response - Thank you for your review, Deborah! We're glad to hear our service tech resolved the issue quickly and with a sense of humor.
Sears Home Services on April 01, 2025
Robert A
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 17, 2025
Deborah L
Steve was very personable and explained my questions as I asked them.
Customer service response - Thank you for your review, Deborah! We're pleased to hear that Steve was personable and addressed all your questions.
Sears Home Services on January 30, 2025
Lew W
My problem was resolved.
Customer service response - Thank you for your review, Lew! We're happy to hear that your problem was resolved.
Sears Home Services on January 28, 2025
Chae K
Fantastic job!
Customer service response - Thank you for your review, Chae! We're happy to hear you were pleased with our service.
Sears Home Services on January 12, 2025
DaRel S
Kenneth was extremely nice and professional. I really appreciate his patience with me.
Customer service response - Thank you for your review, DaRel! We're glad to hear that Kenneth's professionalism and patience made your experience a positive one.
Sears Home Services on January 08, 2025
Nedra S
This about the 7th repairman that I hv hd fr different companies. Steve fr Sears is by far the one who is skilled at hus job. He found the problem within a few minutes after he arrived. HE was efficient/ very nice. He even pu t on footies b4 entering my home. He took videos of what he was doing so that I cn show the maintenance department of my complex. A wonderful young man!!! I am so very GRATEFUL. Njs
Customer service response - Thank you for your detailed review, Nedra! We're thrilled to hear that Steve provided such skilled and considerate service, and we're grateful for your kind words.
Sears Home Services on January 08, 2025
Becky U
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 25, 2024