240-4 S West End Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Matt W
don't ever lose this guy he's the second time he service my lawn mower and he's absolutely the best I've ever seen five stars is not enough
Customer service response - Thank you for your kind words, Matt! We're thrilled to hear that you've had such a positive experience with our technician, and we look forward to serving you again.
Sears Home Services on May 08, 2025
LouAnn B
Our technician was friendly and prompt. He told us the cost of repair and there were no hidden surprise. He was great with my dogs too.
Customer service response - Thank you for your positive feedback, LouAnn! We're delighted to hear that your technician was friendly, transparent, and great with your dogs.
Sears Home Services on April 27, 2025
Julia N
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 20, 2025
Angela O
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 14, 2025
Clint P
Excellent work done efficiently. Wayne explained exactly what he was going to do and how he was going to do it.
Customer service response - Thank you for your positive feedback, Clint! We're delighted to hear that Wayne provided excellent and efficient service while keeping you informed throughout the process.
Sears Home Services on April 07, 2025
Michael K
Good job, but high cost.
Customer service response - Thank you for your feedback, Michael! We're happy to hear you were satisfied with the job, and we appreciate your input on the cost.
Sears Home Services on March 25, 2025
Anthony T
Very professional, efficient.
Customer service response - Thank you for your positive feedback, Anthony! We're pleased to hear you found our service professional and efficient.
Sears Home Services on March 13, 2025
Andrea R
Wayne did a fast, efficient job replacing the fridge motor. Very pleasant and professional...we are very happy with his service.
Customer service response - Thank you for your positive feedback, Andrea! We're delighted to hear that Wayne provided fast and efficient service, and we're happy you're pleased with his professionalism.
Sears Home Services on February 25, 2025
marla N
Technician are excellent, especially. Stephen and Lori.The time it takes to get service and repair needs to be looked at,1 month for completed repair doesn,t make any sense.So relieved to have my washer back and good shape. Thank you Stephen for going the extra for us!
Customer service response - Thank you for your feedback, Marla. We're happy to hear Stephen and Lori provided excellent service, and we appreciate your patience with the repair timeline.
Sears Home Services on January 23, 2025
Joseph M
The Tech was excellent, however I had to wait 2 and a half months for the repar. 7 different appointments and you never shipped the part. I had to buy it from Amazon just to get it done. Plus I only paid $6 for a part you mark up to $27. Plus I missed 7 days of work waiting for a part that never came. I am expecting a FULL REFUND, or I am calling the Better Buiness Beuara to report this incident. Not to mention, charging over $300 for a repair that took 10 minutes!!! That's ridiculous... ..
Customer service response - We apologize for the inconvenience and frustration you experienced, Joseph. Please contact us directly so we can address your concerns and work towards a resolution.
Sears Home Services on January 19, 2025
