600 Montgomery Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Florian Kluge
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on February 24, 2025
Calvin Taylor
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on February 24, 2025
Peggy Schiavo
Couteous
Customer service response - Thank you for your positive feedback, Peggy! We're glad to hear that you found our service courteous.
Sears Home Services on February 19, 2025
Fran Marcolina
Jesse is a friendly, honest and helpful service rep.
Customer service response - Thank you for your positive feedback, Fran! We're glad to hear that Jesse provided friendly, honest, and helpful service.
Sears Home Services on January 27, 2025
gabriel saraiva
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 21, 2025
Hirak Desai
Service technician was good and courteous. However, the Sears Bot scheduling system is trash and does not provide accurate tracking information. Also, it took 3 rescheduling to finally fix the washer. It would have been great to have a human contact to speak and obtain clarification.
Customer service response - Thank you for your feedback, Hirak! We're glad to hear that the technician was good and courteous. We apologize for the scheduling issues and appreciate your suggestion for improved communication.
Sears Home Services on January 14, 2025
Linda T Miller
Very thorough
Customer service response - Thank you for your positive feedback, Linda! We're glad to hear that you found our service thorough.
Sears Home Services on January 12, 2025
Ashley B.
My technician was great! Esaus (sorry if I got his name wrong) was prompt and fixed my issue in no time! He educated me on how often my HVAC needed to be serviced and he cleaned up after his repair. Thank you so much!
Customer service response - Thank you for your positive feedback, Ashley! We're glad to hear that Esaus provided prompt and informative service, and left everything clean after the repair.
Sears Home Services on January 08, 2025
Gary Davis
Did a good job. Spoke clearly; explained what needed to be done. Professional. Very professional. Got the job done.
Customer service response - Thank you for your positive feedback, Gary! We're glad to hear that our technician did a good job and provided clear and professional service.
Sears Home Services on January 09, 2025
Patricia Garrett
Your Sears technician, Dave was absolutely great in fixing our snowblower. We give him top rating.
Customer service response - Thank you for your positive feedback, Patricia! We're glad to hear that Dave provided excellent service in fixing your snowblower.
Sears Home Services on January 05, 2025
