2652 Ellwood Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Carrie Jackson
Extremely thorough, kind technician fully checked the appliance to find the real issue. Other companies couldn’t find corrected. It quickly couldn’t be happier with the service.
Customer service response - Thank you for acknowledging the thoroughness and kindness of our technician. We're thrilled to hear we resolved an issue others couldn't, and that you're happy with our service.
Sears Home Services on June 05, 2024
Anthony Frank
Bob was extremely professional, friendly and courteous. He took the time to properly diagnose the issue and explain it me. If needed, I would not hesitate to use their service again.
Customer service response - Thank you for sharing your positive experience with Bob, we're glad he could assist you. We look forward to serving you again should the need arise.
Sears Home Services on June 05, 2024
Diana Hayward
Customer service response - Thank you so much for the fantastic 5-star rating, Diana! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 05, 2024
Vicki Wiggins
Customer service response - Thank you so much for the fantastic 5-star rating, Vicki! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on March 28, 2024
Doris Crawford
Your Teck Paul was very efficient. Was great at repairing our refrigerator in a timely manner. He new exactly what needed done and did it.
Customer service response - Thank you for acknowledging Paul's efficiency and skill in repairing your refrigerator. We're glad he could resolve the issue quickly.
Sears Home Services on March 27, 2024
Mike Wellman
Customer service response - A big thank you, Mike, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 25, 2024
Callista Dodge
Very nice guy. He knew what the problem was right away and had it fixed in 20 mins! Thank you again!
Customer service response - Thank you for taking the time to leave this positive review! We are glad to hear that our technician was able to quickly identify and fix the problem for you. We appreciate your business and hope to serve you again in the future.
Sears Home Services on January 28, 2024
Marilyn Carney
Called before arrival. Very knowledgeable about my product. Diagnosed issue and ordered proper part.
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your kind words and are glad we could assist you with your product.
Sears Home Services on January 28, 2024
Nadine Conti
Bob was personable and professional. He explained costs and options thoroughly. After examining the equipment, he was able to tell me what had gone wrong, and advise me that my equipment is is good shape. This was great news, because every other appliance in this house is in disrepair. I'll be calling Sears very soon for further repairs. His competence and quick resolution to the problem tells me Sears is a brand I can still trust. Thank you Bob. It feels good to have something working right.
Customer service response - Thank you for taking the time to leave us this positive review. We appreciate your kind words about Bob's professionalism and expertise and we are glad that we could provide you with a satisfactory resolution. Thank you for considering us for any future repairs.
Sears Home Services on January 24, 2024
Diz.
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 05, 2024
