2652 Ellwood Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
David W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 12, 2025
Dan N
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 12, 2025
Desmond W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 12, 2025
Howard C
Excellent! Paul was very professional, knew exactly the service he was performing and unfortunately (for me) could not repair. The electrical lines to the freezer door were pinched and broken. He would have to replace the freezer door but they do not make them for my 9 year old whirlpool anymore.
Customer service response - Thank you for your review, Howard. We're glad to hear Paul was professional and knowledgeable, and we're sorry to hear about the issue with your freezer door.
Sears Home Services on May 09, 2025
Shelby W
He was very courteous and kind and fixed the problem quickly. I would definitely have him come back if needed
Customer service response - Thank you for your review, Shelby. We're pleased to hear our technician was courteous, kind, and resolved the issue quickly.
Sears Home Services on May 04, 2025
GMDM
Very professional, prompt and did a great job!
Customer service response - Thank you for your review. We're glad to hear our team was professional, prompt, and did a great job!
Sears Home Services on April 27, 2025
James S
What a great decision to have Sears diagnose and then repair our Whirlpool electric dryer. Instead of having to go shop for a new one, our technician, Bob, explained the problem and gave us options that saved a lot of money and restored our dryer to "like new" condition. We couldn't be happier. Bob was professional, friendly, knowledgeable and thorough. We are glad to know that Sears will be there for us when any of our other appliances breaks.
Customer service response - Thank you for your review, James. We're delighted to hear Bob's professionalism and expertise saved you money and restored your dryer, and we're here to help with any future appliance needs.
Sears Home Services on April 22, 2025
Josh W
Very professional and knowledgeable. Sears appliance should give this man a raise
Customer service response - Thank you for your review, Josh. We're glad to hear our technician's professionalism and knowledge impressed you.
Sears Home Services on April 17, 2025
Jeff A
On time for appointment and took care of the issue. A+++
Customer service response - Thank you for your review, Jeff. We're glad to hear we were on time and resolved your issue effectively.
Sears Home Services on April 16, 2025
Cindy M
Very professional and knowledgeable. Had my appliance up and running in no time
Customer service response - Thank you for your review, Cindy. We're pleased to hear our team was professional and knowledgeable in getting your appliance running quickly.
Sears Home Services on April 09, 2025