4401 Buffalo Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jacquelyn S
The tech was prompt and worked very hard to troubleshoot and repair our appliance
Customer service response - Thank you for your review, Jacquelyn! We're glad to hear that our technician was prompt and diligent in repairing your appliance.
Sears Home Services on April 17, 2025
Greg B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 07, 2025
Donna R
Very knowledgeable and efficient
Customer service response - Thank you for your review, Donna! We're glad to hear you found our service knowledgeable and efficient.
Sears Home Services on April 06, 2025
Liz R
Paul was awesome and very knowledgeable
Customer service response - Thank you for your review, Liz! We're glad to hear that Paul provided awesome and knowledgeable service.
Sears Home Services on April 03, 2025
michelle K
The technician they sent out was very helpful, polite and informative. He was great. The company was terrible to reach, terrible to communicate with, my parts arrived at my home 4 weeks before my appointment. And it was a dryer drum. It was huge. Then they canceled the day day of the appointment at 1pm. A missed day of work for nothing. To reschedule 1 week later, another day missed. Thank goodness it's fixed by the wonderful technician. He should find another company to work for, this one will only bring him down.
Customer service response - Thank you for your feedback, Michelle. We're glad to hear the technician provided excellent service, but we're sorry for the communication and scheduling issues you faced. Please contact us directly so we can address your concerns further.
Sears Home Services on March 19, 2025
Rich E
Friendly & professional
Customer service response - Thank you for your review, Rich! We're glad to hear you found our service friendly and professional.
Sears Home Services on March 16, 2025
Ronda J
Paul has always been on time and is AMAZING at always fixing our issue fixed quickly and on the first visit.
Customer service response - Thank you for your kind words, Ronda! We're thrilled to hear that Paul consistently provides timely and effective service.
Sears Home Services on January 21, 2025
THOMAS M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 14, 2025
Mark B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 09, 2025
Jan F
Showed up and was honest and professional!
Customer service response - Thank you for your review, Jan! We're glad to hear that our technician was honest and professional.
Sears Home Services on December 08, 2024
