5522 Shaffer Rd Ste 129 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (12 reviews)

Richard Renwick

November 21, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 21, 2024

John Stephenson

November 18, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on November 18, 2024

Ava Koch

November 06, 2024

Great guy, personable and very professional no issues highly recommend Bob

Source: Google

Customer service response - Thank you for your positive feedback, Ava! We're glad to hear that Bob provided personable and professional service.

Sears Home Services on November 06, 2024

Sharon Turner

August 06, 2024

Called said 1 hour. He was here exactly 1 hour. Did good job!

Source: Google

Customer service response - Thank you for acknowledging our promptness and the quality of our work. We're glad to hear you're satisfied with our service!

Sears Home Services on August 06, 2024

garrett hurd

June 06, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 10, 2024

Toni Houston

May 28, 2024

I liked the professionalism of Sears GE, they kept us updated on every step of the way. My ice maker was fixed and the service man was so courteous. And we are so pleased. Thank you.

Source: Google

Customer service response - Thank you for your kind words about our professionalism and the quality of service you received. We're thrilled to hear that you are pleased with the repair of your ice maker and the courtesy of our serviceman.

Sears Home Services on May 29, 2024

Ross Miceli

January 15, 2024

Service Technician was polite, and professional. Great service!

Source: Google

Customer service response - Thank you for taking the time to leave us a review. We're glad to hear that you had a great experience with our polite and professional service technician. We appreciate your feedback.

Sears Home Services on February 08, 2024

Renie Marsella

November 01, 2023
Source: Google

Brad Hause

March 11, 2024

Tech was very nice and got the job done very well.i recommend getting the sears warranty. However they tend to reschedule a lot and their entire customer service is AI which I don’t like at all. But if you don’t got time to fix or repair your own appliances id recommend this service.

Source: Google

Brad hause

March 12, 2024

Tech was very nice got the job done very well. I recommend getting the sears home warranty especially if you don’t got time to fix your appliances. However they reschedule way too much and all their customer service is AI which I do not like one bit. Or you talk to a boy for technical support.

Source: Google

Customer service response - I'm sorry to hear that the rescheduling process has been inconvenient for you, and that the AI aspect of the customer service hasn't met your expectations. Thank you for the recommendation on the Sears Home Warranty, and for the compliment on the quality of the technician's work.

Sears Home Services on March 12, 2024

Average Rating: 4.3/5 (12 reviews)
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