380 West Columbus Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maritza Rivera
Super nice and knowledgeable. Found and fixed my dryer issue very quickly! Happy with my service.
Customer service response - Thank you for your positive feedback, Maritza! We're glad to hear you were happy with the quick and knowledgeable service.
Sears Home Services on March 30, 2025
Briana Spagnolo
Bob arrived within the given window and called on his way. Once here he addressed the issue promptly and discussed service options and fees associated. With his background as a Sears technician and electrical school he provided a cost effective and outside of the box way of fixing the issue. Dryer is working great! *one note is that the diagnostic fee is the minimum charge and not waived. Labor and parts are added on to that amount. We were still happy with the quoted amount and felt it was reasonable.
Customer service response - Thank you for your detailed review, Briana! We're glad to hear that Bob provided prompt and cost-effective service, and we appreciate your feedback on the pricing structure.
Sears Home Services on March 12, 2025
Marjorie Dimperio
Jim is very knowledgeable and so nice! Explains everything so you know what exactly is going on with your appliance.
Customer service response - Thank you for your positive feedback, Marjorie! We're thrilled to hear that Jim was knowledgeable and provided clear explanations about your appliance.
Sears Home Services on October 27, 2024
Mike Leyda
Nice technician paul.
Customer service response - Thank you for your kind words about Paul! We're glad to hear you had a positive experience with our technician.
Sears Home Services on September 26, 2024
Cassy Salerno
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 15, 2024
Mary McBride
Customer service response - Thank you for the amazing 5-star review, Mary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 29, 2024
Mary Swink
He was very nice. Seemed very professional and knew what he was doing.
Customer service response - Thank you for your kind words! We're delighted to hear that our technician provided professional service and made a positive impression.
Sears Home Services on August 25, 2024
Amanda Ishman
Customer service response - A big thank you, Amanda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Thomas Kinney
Customer service response - Thank you so much for the fantastic 5-star rating, Thomas! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 23, 2024
Kenny Loker
They knew exactly what the problem was and they knew how to fix the problem,,very quickly
