1180 Walnut Bottom Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (20 reviews)

Lynn Bennett

April 06, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 06, 2025

Doug Serro

February 24, 2025

My technician was professional, helpful and friendly.

Source: Google

Customer service response - Thank you for your positive feedback, Doug! We're glad to hear that our technician provided professional, helpful, and friendly service.

Sears Home Services on February 24, 2025

Leo Smith

October 13, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on October 13, 2024

Gil Gibson

October 01, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on October 01, 2024

Tracy Cosyn

September 30, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on September 30, 2024

Leslie “Denise” Champaign

August 27, 2024

Technician was on time. Called to alert me with his ETA well in advance. He was efficient and knowledgeable and thorough. He was also friendly, cheerful, mannerly, considerate and kind. I’m confident in his work and happy with his performance. Thankyou Sears for another wonderful experience with your repairs! Please please hire on more technicians so that we don’t have to wait nearly an entire month for your repairman to come due to shortages of available technicians and rescheduling issues etc.

Source: Google

Customer service response - Thank you for your detailed feedback, Leslie. We're delighted to hear about your positive experience and appreciate your suggestion regarding technician availability.

Sears Home Services on August 27, 2024

Michael Colledge

March 30, 2024
Source: Google

Customer service response - A big thank you, Michael, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on March 31, 2024

richard bucher

March 20, 2024

John was very efficient and professional in troubleshooting my refrigerator! I highly recommend him and suggest that he receive an increase in pay!

Source: Google

Customer service response - Thank you for recognizing John's excellent service and professionalism; we value your recommendation and appreciate your feedback on his compensation.

Sears Home Services on March 20, 2024

Vanessa Watkins

February 05, 2024
Source: Google

Customer service response - A big thank you, Vanessa, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on February 05, 2024

Rhonda Liddick

February 08, 2024

Jeb was great, but the price was ridiculous to replace two burnt wires, it wasn't the whole harness. I will be looking for another repair service company.

Source: Google

Customer service response - We appreciate your feedback regarding the service provided by Jeb. We apologize if the pricing for replacing two burnt wires seemed excessive to you and we understand your decision to explore alternative repair service options. Thank you for taking the time to leave your review.

Sears Home Services on February 08, 2024

Average Rating: 4.3/5 (20 reviews)