100 Neshaminy Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
T G
On Saturday we realize that our top oven of our Kenmore door oven was not heating up properly. The unit itself has to be at least 15 years old and this is not the first time that we’ve had this problem. I contacted Sears Repair service Online. and made an appointment for Monday morning. I was notified that I had an appointment between 8 AM and 12 PM. At 9:45 Edward call said he will be here shortly. He identified the issue that we were having with our oven not heating up check to make sure he had the part at Edward also make sure everything was working properly with the oven and quickly proceeded to make the repair after letting me know the cost of the part and repair. There was a question in regards to the model number and serial number, but he was able to verify that through the customer service line. The total repair job took no more than an hour and now our oven is working properly. Having this repair done was much more affordable than purchasing a new oven comparable to the current model that we have once again high praise to Edward the technician for his customer service and his professionalism.
Customer service response - Thank you for your detailed review, T Green! We're thrilled to hear about your positive experience with Edward's professionalism and efficient service.
Sears Home Services on March 10, 2025
ko D
Dave is the one who always come out to service my snow blower. So professional and knowledgeable. Always a pleasure to see him
Customer service response - Thank you for your kind words! We're delighted to hear about your positive experience with Dave's professionalism and expertise.
Sears Home Services on February 24, 2025
Linda W
Haywood was a very friendly, courteous and honest professional who showed up on time and fixed the issue with our oven. We really appreciate the time he took to fix the oven.
Customer service response - Thank you for your kind words, Linda! We're delighted to hear about your positive experience with Haywood's professionalism and timely service.
Sears Home Services on January 09, 2025
Janice D
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 05, 2025
Victoria S
Customer service response - Thank you so much for the 5-star rating, Victoria! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 02, 2025
Ashata M
Professional friendly and caring technician
Customer service response - Thank you for your kind words, Ashata! We're delighted to hear about your positive experience with our professional and caring technician.
Sears Home Services on November 27, 2024
Theresa F
Great service
Customer service response - Thank you for your positive feedback, Theresa! We're glad to hear you had a great experience with our service.
Sears Home Services on November 21, 2024
althea W
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 19, 2024
Albert B
The Sears Home Services Technician Steve was very courteous and efficient and respectful.
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 23, 2024
Lawrence M
Joseph was not only pleasant but true professional
Customer service response - Thank you for your kind words, Lawrence! We're delighted to hear about your positive experience with Joseph's professionalism.
Sears Home Services on September 25, 2024
