100 Neshaminy Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wesley W
Great technician, great job
Customer service response - Thank you for your positive feedback, Wesley! We're glad to hear you had a great experience with our technician.
Sears Home Services on April 16, 2025
Maude M
Fast and efficient service. Jules was our service provider. Very good technician
Customer service response - Thank you for your kind words, Maude! We're delighted to hear about your positive experience with Jules's fast and efficient service.
Sears Home Services on April 15, 2025
Karen W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 30, 2025
Harvey S
Very courteous and professional
Customer service response - Thank you for your kind words, Harvey! We're delighted to hear about your positive experience with our courteous and professional service.
Sears Home Services on March 26, 2025
Linda H
He was the best. He was efficient and friendly. He told me what service he was going to complete and kept me informed as he completed each service and he did service both my heater and air conditioner.
Customer service response - Thank you for your kind words, Linda! We're delighted to hear about your positive experience with our technician's efficiency and communication.
Sears Home Services on March 23, 2025
Maureen P
Jared was our technician. He was very polite and very knowledgeable. He was able to identify the problem with our dishwasher and was able to fix it. We are very pleased and grateful that we had a technician that was so capable.
Customer service response - Thank you for your kind words, Maureen! We're delighted to hear about your positive experience with Jared's politeness and expertise.
Sears Home Services on March 20, 2025
Paul S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 12, 2025
T G
On Saturday we realize that our top oven of our Kenmore door oven was not heating up properly. The unit itself has to be at least 15 years old and this is not the first time that we’ve had this problem. I contacted Sears Repair service Online. and made an appointment for Monday morning. I was notified that I had an appointment between 8 AM and 12 PM. At 9:45 Edward call said he will be here shortly. He identified the issue that we were having with our oven not heating up check to make sure he had the part at Edward also make sure everything was working properly with the oven and quickly proceeded to make the repair after letting me know the cost of the part and repair. There was a question in regards to the model number and serial number, but he was able to verify that through the customer service line. The total repair job took no more than an hour and now our oven is working properly. Having this repair done was much more affordable than purchasing a new oven comparable to the current model that we have once again high praise to Edward the technician for his customer service and his professionalism.
Customer service response - Thank you for your detailed review, T Green! We're thrilled to hear about your positive experience with Edward's professionalism and efficient service.
Sears Home Services on March 10, 2025
ko D
Dave is the one who always come out to service my snow blower. So professional and knowledgeable. Always a pleasure to see him
Customer service response - Thank you for your kind words! We're delighted to hear about your positive experience with Dave's professionalism and expertise.
Sears Home Services on February 24, 2025
Linda W
Haywood was a very friendly, courteous and honest professional who showed up on time and fixed the issue with our oven. We really appreciate the time he took to fix the oven.
Customer service response - Thank you for your kind words, Linda! We're delighted to hear about your positive experience with Haywood's professionalism and timely service.
Sears Home Services on January 09, 2025
