827 Lancaster Dr Ne Reviews
Showing most recent reviews from verified customers of Sears Home Services
Thomas A
James was excellent very knowledgeable about the product that he was repairing. Excellent job, very quick.
Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear James was knowledgeable and quick in completing the repair.
Sears Home Services on April 24, 2025
Must S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 23, 2025
Nadine T
Got to the problem professionally and quickly. Part ordered and new appointment made to install. Fixed dryer too.
Customer service response - Thank you for your positive feedback, Nadine! We're glad to hear our service was professional and efficient in addressing both issues.
Sears Home Services on April 23, 2025
Nadine T
Great service. Got to the problem professionally and quickly. Ordered part and scheduled new appointment to install already! Thank you
Customer service response - Thank you for your positive feedback, Nadine! We're glad to hear our service was professional and efficient in addressing the issue.
Sears Home Services on April 23, 2025
Myra K
Bruce was very friendly & informative about what he was doing. He was respectful of our home & worked quickly. He was also very sweet to our cat
Customer service response - Thank you for your positive feedback, Myra! We're glad to hear Bruce was friendly, informative, and respectful during his visit.
Sears Home Services on April 13, 2025
Lorie S
Great customer service ! Quick at repairing , and excellent communication.
Customer service response - Thank you for your positive feedback, Lorie! We're glad to hear you were pleased with our quick repair and excellent communication.
Sears Home Services on April 07, 2025
Everett M
Pleasant, knowledgeable , and competent. Thanks!
Customer service response - Thank you for your positive feedback, Everett! We're glad to hear our service was pleasant, knowledgeable, and competent.
Sears Home Services on April 02, 2025
David G
Showed up early today. Identified and fixed the problem immediately.
Customer service response - Thank you for your positive feedback, David! We're glad to hear our technician was prompt and efficient in resolving the issue.
Sears Home Services on March 24, 2025
Ashley G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 13, 2025
William G
I would rate the service tech as excellent, he was very polite and fixed our washing machine quickly. However, the daily to twice a day text messages, for 2 weeks, to confirm my appointment was extremely excessive and irritating. It made me feel harassed and that Sears wasn't keeping track of my responses. After I confirm the appointment once that should be enough.
Customer service response - Thank you for your feedback, William. We're glad to hear you were pleased with the technician's service, and we apologize for the excessive notifications.
Sears Home Services on December 03, 2024
