827 Lancaster Dr Ne Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.1/5 (70 reviews)

Lorie stockstill

April 07, 2025

Great customer service ! Quick at repairing , and excellent communication.

Source: Google

Customer service response - Thank you for your positive feedback, Lorie! We're glad to hear you were pleased with our quick repair and excellent communication.

Sears Home Services on April 07, 2025

Everett Mozell

April 03, 2025

Pleasant, knowledgeable , and competent. Thanks!

Source: Google

Customer service response - Thank you for your positive feedback, Everett! We're glad to hear our service was pleasant, knowledgeable, and competent.

Sears Home Services on April 02, 2025

David E Gonzales

March 24, 2025

Showed up early today. Identified and fixed the problem immediately.

Source: Google

Customer service response - Thank you for your positive feedback, David! We're glad to hear our technician was prompt and efficient in resolving the issue.

Sears Home Services on March 24, 2025

Ashley green

March 13, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on March 13, 2025

William Gray

December 03, 2024

I would rate the service tech as excellent, he was very polite and fixed our washing machine quickly. However, the daily to twice a day text messages, for 2 weeks, to confirm my appointment was extremely excessive and irritating. It made me feel harassed and that Sears wasn't keeping track of my responses. After I confirm the appointment once that should be enough.

Source: Google

Customer service response - Thank you for your feedback, William. We're glad to hear you were pleased with the technician's service, and we apologize for the excessive notifications.

Sears Home Services on December 03, 2024

david nicodemus

December 01, 2024

he did a great job very good person

Source: Google

Customer service response - Thank you for your positive feedback, David! We're glad to hear you were pleased with the service.

Sears Home Services on December 01, 2024

Janeth Cortez

November 23, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on November 23, 2024

Jim White

November 21, 2024

Your techs are great but your prices are ridiculous so we won’t be using you anymore

Source: Google

Customer service response - Thank you for your feedback, Jim. We're glad to hear you appreciated our techs, and we take your comments on pricing seriously.

Sears Home Services on November 21, 2024

Pamela Berkery

November 06, 2024

Pleasant, helpful.

Source: Google

Customer service response - Thank you for your positive feedback, Pamela! We're glad to hear our service was pleasant and helpful.

Sears Home Services on November 06, 2024

Sandra Stokes

October 17, 2024

Arrived on time, completed job quickly.

Source: Google

Customer service response - Thank you for your positive feedback, Sandra! We're glad to hear that our service was timely and efficient.

Sears Home Services on October 17, 2024

Average Rating: 4.1/5 (70 reviews)