827 Lancaster Dr Ne Reviews
Showing most recent reviews from verified customers of Sears Home Services
Catherine H
Jonel was prompt and effecient. He diagnosed our problem, explained it clearly, gave us 4 options and understood why we did not want to have the freezer repaired at a cost of over $800.00. We thanked him for his time and effort.
Customer service response - Thank you for your positive feedback, Catherine! We're glad to hear Jonel was prompt, efficient, and clear in explaining your options.
Sears Home Services on May 04, 2025
Tamara S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 01, 2025
Thomas A
James was excellent very knowledgeable about the product that he was repairing. Excellent job, very quick.
Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear James was knowledgeable and quick in completing the repair.
Sears Home Services on April 24, 2025
Must S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 23, 2025
Nadine T
Got to the problem professionally and quickly. Part ordered and new appointment made to install. Fixed dryer too.
Customer service response - Thank you for your positive feedback, Nadine! We're glad to hear our service was professional and efficient in addressing both issues.
Sears Home Services on April 23, 2025
Nadine T
Great service. Got to the problem professionally and quickly. Ordered part and scheduled new appointment to install already! Thank you
Customer service response - Thank you for your positive feedback, Nadine! We're glad to hear our service was professional and efficient in addressing the issue.
Sears Home Services on April 23, 2025
Myra K
Bruce was very friendly & informative about what he was doing. He was respectful of our home & worked quickly. He was also very sweet to our cat
Customer service response - Thank you for your positive feedback, Myra! We're glad to hear Bruce was friendly, informative, and respectful during his visit.
Sears Home Services on April 13, 2025
Lorie S
Great customer service ! Quick at repairing , and excellent communication.
Customer service response - Thank you for your positive feedback, Lorie! We're glad to hear you were pleased with our quick repair and excellent communication.
Sears Home Services on April 07, 2025
Everett M
Pleasant, knowledgeable , and competent. Thanks!
Customer service response - Thank you for your positive feedback, Everett! We're glad to hear our service was pleasant, knowledgeable, and competent.
Sears Home Services on April 02, 2025
David G
Showed up early today. Identified and fixed the problem immediately.
Customer service response - Thank you for your positive feedback, David! We're glad to hear our technician was prompt and efficient in resolving the issue.
Sears Home Services on March 24, 2025
