827 Lancaster Dr Ne Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lorie stockstill
Great customer service ! Quick at repairing , and excellent communication.
Customer service response - Thank you for your positive feedback, Lorie! We're glad to hear you were pleased with our quick repair and excellent communication.
Sears Home Services on April 07, 2025
Everett Mozell
Pleasant, knowledgeable , and competent. Thanks!
Customer service response - Thank you for your positive feedback, Everett! We're glad to hear our service was pleasant, knowledgeable, and competent.
Sears Home Services on April 02, 2025
David E Gonzales
Showed up early today. Identified and fixed the problem immediately.
Customer service response - Thank you for your positive feedback, David! We're glad to hear our technician was prompt and efficient in resolving the issue.
Sears Home Services on March 24, 2025
Ashley green
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 13, 2025
William Gray
I would rate the service tech as excellent, he was very polite and fixed our washing machine quickly. However, the daily to twice a day text messages, for 2 weeks, to confirm my appointment was extremely excessive and irritating. It made me feel harassed and that Sears wasn't keeping track of my responses. After I confirm the appointment once that should be enough.
Customer service response - Thank you for your feedback, William. We're glad to hear you were pleased with the technician's service, and we apologize for the excessive notifications.
Sears Home Services on December 03, 2024
david nicodemus
he did a great job very good person
Customer service response - Thank you for your positive feedback, David! We're glad to hear you were pleased with the service.
Sears Home Services on December 01, 2024
Janeth Cortez
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 23, 2024
Jim White
Your techs are great but your prices are ridiculous so we won’t be using you anymore
Customer service response - Thank you for your feedback, Jim. We're glad to hear you appreciated our techs, and we take your comments on pricing seriously.
Sears Home Services on November 21, 2024
Pamela Berkery
Pleasant, helpful.
Customer service response - Thank you for your positive feedback, Pamela! We're glad to hear our service was pleasant and helpful.
Sears Home Services on November 06, 2024
Sandra Stokes
Arrived on time, completed job quickly.
Customer service response - Thank you for your positive feedback, Sandra! We're glad to hear that our service was timely and efficient.
Sears Home Services on October 17, 2024