827 Lancaster Dr Ne Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (77 reviews)

Lee H

August 08, 2024

Efficient, knowledgeable and personable

Source: Google

Customer service response - Thank you for taking the time to acknowledge our team's efficiency, knowledge, and personability. We're thrilled to have met your expectations!

Sears Home Services on August 08, 2024

Regan C

August 08, 2024

My tech took care of me quickly and inexpensively. Thank you.

Source: Google

Customer service response - We're delighted to hear our technician provided you with efficient and affordable service! Thank you for sharing your positive experience.

Sears Home Services on August 08, 2024

Douglas Q

August 07, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 07, 2024

Candice S

August 04, 2024

He was very knowledgeable, quick and friendly and did a good job. Thank you!

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear you were satisfied with our service.

Sears Home Services on August 04, 2024

Kathi H

July 30, 2024

Super impressed. Discovered my washer not completing the cycle. Looked online for Whirlpool repair. Booked an appointment for the soonest repair possible, which was a few hours away. Jim confirmed appointment as promised. He let me know when he was on his way. Arrived promptly. Repaired machine with a part he had in stock. Explained everything to me about the repair, emailed an invoice and left. This all happened in a half hour. Couldn't be more thrilled. Thank you Jim. I wish all transactions could be as smooth as this.

Source: Google

Customer service response - Thank you for sharing your positive experience with Jim and our service! We're thrilled to hear that your repair was handled promptly and smoothly.

Sears Home Services on July 30, 2024

Angela D

July 30, 2024

James was nice. After almost a month, due to part delivery delay, he was able to get my dryer working in less than 15 min. Very appreciative.

Source: Google

Customer service response - Thank you for acknowledging James's effort and your patience with the part delivery delay. We're glad your dryer is working again!

Sears Home Services on July 30, 2024

Michael C

July 25, 2024

Dale was great today he is very knowledgeable and professional thanks dale

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience with Dale.

Sears Home Services on July 25, 2024

Sheri G

July 04, 2024

The tech was friendly, respectful of my home and competent. He kept me in the loop and answered all my questions. My washer is all fixed and my dryer is nice and clean. Thank you!

Source: Google

Customer service response - We're thrilled to hear about your positive experience with our technician and are glad your washer and dryer are in great shape. Thank you for taking the time to leave us a review!

Sears Home Services on July 04, 2024

Connie W

June 27, 2024

Great fast service. Very thorough.

Source: Google

Customer service response - Thank you for your positive review! We're glad to hear you were satisfied with our quick and thorough service.

Sears Home Services on June 27, 2024

Martha C

June 19, 2024

On time, friendly & efficient, thanks

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear you were pleased with our prompt, friendly, and efficient service.

Sears Home Services on June 19, 2024

Average Rating: 4.2/5 (77 reviews)