827 Lancaster Dr Ne Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lee H
Efficient, knowledgeable and personable
Customer service response - Thank you for taking the time to acknowledge our team's efficiency, knowledge, and personability. We're thrilled to have met your expectations!
Sears Home Services on August 08, 2024
Regan C
My tech took care of me quickly and inexpensively. Thank you.
Customer service response - We're delighted to hear our technician provided you with efficient and affordable service! Thank you for sharing your positive experience.
Sears Home Services on August 08, 2024
Douglas Q
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 07, 2024
Candice S
He was very knowledgeable, quick and friendly and did a good job. Thank you!
Customer service response - Thank you for your kind words! We're thrilled to hear you were satisfied with our service.
Sears Home Services on August 04, 2024
Kathi H
Super impressed. Discovered my washer not completing the cycle. Looked online for Whirlpool repair. Booked an appointment for the soonest repair possible, which was a few hours away. Jim confirmed appointment as promised. He let me know when he was on his way. Arrived promptly. Repaired machine with a part he had in stock. Explained everything to me about the repair, emailed an invoice and left. This all happened in a half hour. Couldn't be more thrilled. Thank you Jim. I wish all transactions could be as smooth as this.
Customer service response - Thank you for sharing your positive experience with Jim and our service! We're thrilled to hear that your repair was handled promptly and smoothly.
Sears Home Services on July 30, 2024
Angela D
James was nice. After almost a month, due to part delivery delay, he was able to get my dryer working in less than 15 min. Very appreciative.
Customer service response - Thank you for acknowledging James's effort and your patience with the part delivery delay. We're glad your dryer is working again!
Sears Home Services on July 30, 2024
Michael C
Dale was great today he is very knowledgeable and professional thanks dale
Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience with Dale.
Sears Home Services on July 25, 2024
Sheri G
The tech was friendly, respectful of my home and competent. He kept me in the loop and answered all my questions. My washer is all fixed and my dryer is nice and clean. Thank you!
Customer service response - We're thrilled to hear about your positive experience with our technician and are glad your washer and dryer are in great shape. Thank you for taking the time to leave us a review!
Sears Home Services on July 04, 2024
Connie W
Great fast service. Very thorough.
Customer service response - Thank you for your positive review! We're glad to hear you were satisfied with our quick and thorough service.
Sears Home Services on June 27, 2024
Martha C
On time, friendly & efficient, thanks
Customer service response - Thank you for your positive feedback! We're thrilled to hear you were pleased with our prompt, friendly, and efficient service.
Sears Home Services on June 19, 2024