501 Medford Center Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (118 reviews)
Repair refrigerator and maintenance check on d on dishwasher
May 12, 2025
Overall rating

The technician arrived on time, clearly stated the level of work. We discussed various options on what needed to be done with the refrigerator. He was very polite, very informative and completed the job and explained everything to me and extreme details so that I felt very comfortable with what was being done. It was a pleasure having him as my technician.

Terry M, Grants Pass, OR

Service
May 09, 2025
Overall rating

Very professional service, Brett let me see how the repairs were done so if it breaks down out of warranty I can do the service myself.

Gideon G, Medford, OR

Stove repair
May 06, 2025
Overall rating

Patrick was friendly, neatly dressed and groomed, and completed the repair quickly and efficiently. Great job, Patrick!

Robert D, Bandon, OR

Fantastic
May 03, 2025
Overall rating

Bret was friendly, helpful, knowledgeable and timely. He assisted us a great deal. I'm very grateful.

Shelley S, Shady Cove, OR

Knows his stuff
April 25, 2025
Overall rating

Bret was very helpful and knowledgeable. He was courteous and respectful, and it was a pleasure having him in our home and servicing our refrigerator.

Claire J, Medford, OR

Replace compressor in refrigerator!
April 18, 2025
Overall rating

Bret did a great job. My biggest complaint is getting the technician to come and fix it. They kept canceling my appointment and I had to go without a refrigerator for over a week. Very unprofessional. NOT the technicians fault, sears warranty and getting to talk with a person, not a machine. Poorly run system. ,

Cathy D, Medford, OR

Dryer repair
April 14, 2025
Overall rating

He was prompt , diagnosed and replaced the faulty heating unit quickly. He warned us that the idler pulley may go bad soon and it has made noise ever since his visit. I was happy with his service and would like to have him return to fix this new problem

Robert Zundel, Ashland, OR

Washing machine
April 12, 2025
Overall rating

Brett was very professional, prompt, courteous and solved the problem. Will definitely keep his contact information. I called friday at 3 and he was here sat by 10:00 . Completely satisfied

Marilyn B, Grants Pass, OR

No title
March 07, 2025
Overall rating

Tech was great, but hanging around after five time estimates was not.

Gordon C, Medford, OR

Refrigerator repair
March 07, 2025
Overall rating

Bret did a great job. He gave me a lot of good information.

Judith J, Rogue River, OR

Average Rating: 4.7/5 (118 reviews)