2059 14th Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Awesome job, Awesome results
Jonel came out to diagnose the light issue inside our refrigerator. He ordered replacement parts and came back to install them and fixed the issue. Very professional, well qualified, highly recommend.
James K, Corvallis, OR
Good service
Friendly, knowledgeable and capable. He was on time and did a thorough job in not too much time.
Brian H, Newport, OR
Excellent service
We greeted a clean, friendly and thorough technician who was also prompt and efficient. He was working in accordance with our Choice Home Warranty and was prevented from proceeding with any repairs. We really appreciate the technician's efforts to support us. Thank you!
Scott B, Depoe Bay, OR
Great service
Great service! Knowledgeable tech. He had good communication on arrival time.
Rick C, Lebanon, OR
Washing machine repair
Great service goes the extra mile. He figures things out.
Celeste M, Newport, OR
Washer repair
On time very polite and even though the washer was beyond repair he took the time to explain how the next steps work
Tanna E, Albany, OR
Awesome
Austin was very productive and professional during the repair on our washer. Excellent attitude, experienced, motivated and all around joy to have him work on our equipment...
Michael B, Terrebonne, OR
Technician review only
I'm giving a 5 start only for TROY. Sears would not get this rating because the issue is ongoing. Troy was great, however, completely uneeded visit. Sears is not doing a good job tracking the issue for service and sent him out needlessly. I'm still holding while Sears "researches" for my replacement product. I have yet to receive it. I sent a cancel message, but it never reached Troy. He was kind and punctual and I felt bad he made the unncessary trip. Hopefully we'll get this part in soon.
Sandra S, Albany, OR
Austin is very nice
AUSTIN TREATED US LIKE WE REAL PEOPLE. LOT OF PEOPLE TALK DOWN TO US. BUT NOT AUSTIN. HEBWASBSO POLITE.
Rotha L, Terrebonne, OR
Fixed problem
He replaced the control panel quickly. Only complaint is Sears gives an eight hour window to be home, but repairman gave 30 minutes notice via phone so it worked out.
James A, Albany, OR
