4010 W Owen Garriot Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer problem
Technician couldn't do anything with washer due to problem being intermittent. Mutually agreed that appointment would be pointless.
Gary S, Alva, OK
Washer repair
The washer was fixed in a timely manner. Very efficient
Lori A, Anthony, KS
5
Very professional and courteous. Unable to fix washer due to the cost.
Christy A, Oakwood, OK
Don't know what this means
Charlie was great. Cinch was not. Robot machine bad.
Rod R, Nardin, OK
Dishwasher repair
Very fast repair. Was on time and very courteous. Very patient with my questions. All in all, a good experience
Douglas B, Enid, OK
Service technician
Nice, friendly and knowledgeable
Carol S, Enid, OK
Scheduling Department
The scheduling department schedules to many services for repair man to perform in a day. This appointment I had today was because repair man couldn't get to me last time I had appointment. No show. To late in the evening to come. People take a vacation day to stay home to receive repairs service. If there is a no show./ no repairman come/ no service given . It causes problems. Another vacation day is used for the rescheduled appointment. If a repair is under a master service agreement contract service order. We get " the end of the day" or late afternoon time slot. Not fair!
Dianne J, Tonkawa, OK
Policy holder
Randal was polite and appeared very knowledgeable about my appliance issue.
Richard B, Ponca City, OK
Very knowledgeable and courteous
Randal was very courteous and knowledgeable. I have trust issues of being cheated by repair people. But he kept me at ease and was very nice and very knowledgeable.
Jere S, Crescent, OK
Excellent Service
Super nice man excellent technician wish I could have him every time something breaks down!!!
Travis W, Arnett, OK