5000 Great Northern Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great service! Too many emails
I appreciate the professional, knowledgeable, prompt and courteous service provided, What I didn't like is the continual emails (appointment booked, service day is 2 days away, serviceman on his way, etc.). While it is nice to have accountability from a company, it is a bit overboard. I have been deleting emails for the past 10 minutes from this past month.
Patty E, Lakewood, OH
Great Technician
This technician was amazing! He answered all my questions and was understanding with my concerns regarding my refrigerator. I would highly recommend his services again.
Mahmoud S, Westlake, OH
Lawn mower
George provided excellent service! He also educated me on how the mower belt is put on.
Leah V, Avon, OH
Service
He was amazing
Kathleen S, Olmsted Falls, OH
Fridge temp and fix icemaker
David didn't rush through fixing ice maker. Polite and personable. Icemaker works! Fridge temp was verified and is ok. Thanks David.
Marilyn P, Westlake, OH
Washer repair
Very knowledgeable and kind. Willing to share exactly what needed to be repaired and why
Nancy M, Olmsted Falls, OH
Refrigerator repair
James was great. Called to give an approx. arrival time then called again when on his way. Took care of the leak problem.
Cyrilla K, Westlake, OH
Refrigerator repair
James was awesome. Informative, answered my questions. Very thorough in making sure that no other issues existed and that everything was in working order.
Andy K, Lakewood, OH
Refrigerator ice maker repair
Tim was an outstanding technician. Thanks for sending such a competent individual for this repair. It is nice having the ice maker back in service with this 90 degree weather. Thanks, Tim.
Judy C, Avon Lake, OH
Washer repair
Excellent, friendly, prompt and professional service. And scheduling was easy.
M. T., Avon, OH
