6950 W 130Th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Thorough inspection and explanation
Very good technician, did a very thorough job inspecting everything. He explained the problem very well and showed me what to do in the future.
Ann C, Cleveland, OH
Whirlpool Washer
Vincente was knowledgeable about the washer. Was able to diagnosis the issue and tried several scenarios, confirm the problem, he was very efficient.
Janis M, Cleveland, OH
Oven repair
Repairman was knowledgeable and efficient. He did a great job.
Marsha S, Parma, OH
Technical
Nice and knowledgeable very patient and efficient and helpful. Will contact again
Jacqueline B, Cleveland, OH
Appliance Serviceman
He came in saw the problem installed hose for icemaker. No longer leaks.
Beatrice G, Cleveland, OH
Technician
Very professional,thorough and knowledgeable. He answere my questions and was courteous.
Paula K, Cleveland, OH
5 stars
Very knowledgeable, smart and kind. Helped my family. Appreciate his hard work.
Sara S, Cleveland, OH
Repair
Dwight S provided very good service. I was disappointed that my range hood could not be repaired. Now I have the dilemma of finding another one and someone to install it.
Joanne H, Berea, OH
HOW TO IMPROVE SERVICE
IT TOOK ALMOST TWO MNTHS TO REPAIR OUR DISHWASHER. IT WAS NOT THE TECHNICIAN'S FAULT BUT A SYSTEMS FAILURE. THE PART WAS ORDERED AND RECIVED WITHIN A WEEK. BUT YOUR SYSTEM KEPT SHOWING IT WAS PENDING. AFTER SPEAKING WITH MANY PEOPLE, WE WERE ABLE TO GET THAT ISSUE CLEARED AND IT IS NOW RUNNING. HOWEVER, AFTER THE TECH LEFT, WE FOUND THAT THE DISHWASHER WAS NOT RE-LEVELED AND THE DOOR KEEPS CATCHING ON THE KICK PANNEL ON THE BOTTOM. WE WOULD LIKE TO HAVE THE TECH COME BACK AND FINISH THE JOB
Marlene Dray, Cleveland, OH
Original problem fixed, new problem made
Original problem of door latch was fixed. But now washer is leaking. Have to put a new claim in.
Joseph A, Cleveland, OH
