600 Richland Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Helpful and efficient
Chris was knowledgeable about the appliance and services; explained about the warranty and was efficient.
Charles H, Cardington, OH
Awesome thank you!
He was very nice and knowledgeable! Thank you!! Perfect!
Suzanne J, Perrysville, OH
The best service
Chris could not have been any more professional, kind, friendly, calm, patient, or knowledgeable. I would prefer that he return if I ever need repair service again.
Dorothy C, Caledonia, OH
Great to work with
The technician was very polite, super nice to work with. Very easy to work with. He did his job very fast and professionally. Thank you
Debra B, Danville, OH
Finally repaired.
The tech (Chris) was great and very knowledgeable. Sears on the other hand was not so great. Our fridge stopped working in August 2024 and was finally fixed today (12/09/2024). Sears Home Services call center was real good bouncing me around to different departments. No one knew what the other depts were doing. It was hard to get all the parts because they kept cancelling one particular part. I think they should start hiring some Americans to their call center. Maybe that would fix the problem.
Nancy W, Ashland, OH
Very prompt and friendly
We do not like your scheduling service at all. Please work on it or we won't be using you again.
Ken O, Galion, OH
How Chris performed.
Chris arrived on time and knew how to fix our problem. He was nice as well.
Judy B, Mansfield, OH
Repair washer
Very helpful very efficient
Ruth E, Mansfield, OH
repair visit
Conrad did great. He knows his stuff. Good Personality. Valuable Employe
George L, Mansfield, OH
Fixed my fridge right
Conrad was a great service tech. He explained what he was doing and provided me all the answers to my questions. Great customer service!
Jennifer M, Ashland, OH
