2400 Elida Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lynne Fuelling
Customer service response - Thank you for the amazing 5-star review, Lynne! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 29, 2024
Joann Plattner
Had an 8 day out scheduled appointment but was able to move it to the next day. Quick service. Guy was very polite. Came really early. Wish I'd have gotten a phone call instead of a text. But all in all, he had my part on the truck and instead of waiting 8 days for service, was only out 2 days without my washer. Really appreciate the timeliness and efficiency.
Customer service response - Thank you for your detailed feedback, Joann! We're glad we could expedite your appointment and appreciate your understanding regarding the communication method.
Sears Home Services on August 18, 2024
Tami Reed
Customer service response - Thank you so much for the 5-star rating, Tami! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 01, 2024
Debra Brouillard
Very courteous and efficient. Our washer was fixed quickly and he moved it back into place for us. Outstanding service tech!
Customer service response - Thank you for your kind review! We're thrilled to hear about your positive experience with our service tech and the efficient repair of your washer.
Sears Home Services on July 20, 2024
Diane
Customer service response - A big thank you, Diane, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 12, 2024
linda jones
Good job
Customer service response - A big thank you, linda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 17, 2024
Terry Tope
Tech was in and out in 10 minutes, and was polite. However, servicec 27 days from when parts were ordered seems pretty extreme.
Customer service response - We apologize for the delay you experienced and appreciate you recognizing the professionalism of our technician. Thanking you for your patience and valuable feedback.
Sears Home Services on June 13, 2024
Eugene Miller
Mike was very professional and efficient.
Customer service response - Thank you for your feedback; we're glad to hear Mike's professionalism and efficiency met your expectations.
Sears Home Services on March 26, 2024
Lucinda “Cindy” Rummel
He was polite and answered all my. Questions. He also gave me some helpful information.
Customer service response - Thank you for your positive feedback! We're glad you found our service informative and helpful.
Sears Home Services on March 21, 2024
Ashley Heistan
Knowledgeable and nice
Customer service response - Thank you for recognizing our expertise and friendly service! We’re glad we could help.
Sears Home Services on March 20, 2024
