1220 Russ Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4/5 (12 reviews)

Steven

October 04, 2024

The gentleman did a wonderful job and was very pleasant. The repair was completed incredibly fast and works as expected. Habib had to come back and make adjustments, but just as the first visit, he was great and expedient.

Source: Google

Customer service response - Thank you for your kind words and 5-star review! We're delighted to hear that you were pleased with the prompt and pleasant service.

Sears Home Services on September 19, 2024

William D

August 28, 2024
Source: Google

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on August 28, 2024

mary M

May 28, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on May 28, 2024

boarhog11

March 31, 2024

Technician was professional and knowledgeable. He showed up on time and fixed the problem.

Source: Google

Customer service response - Thank you for your positive feedback; we're delighted to hear about your satisfaction with our technician's professionalism and punctuality.

Sears Home Services on March 31, 2024

KB L

March 28, 2024

The technician did an awesome job! Friendly, cordial and explained everything. Very satisfied with the service.

Source: Google

Customer service response - Thank you for sharing your positive experience with our technician! We strive to provide friendly and informative service, and it's great to hear we've met your expectations.

Sears Home Services on March 28, 2024

Greg

March 14, 2024
Source: Google

Customer service response - A big thank you, Greg, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on March 14, 2024

dan C

January 24, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on January 24, 2024

Tom H

November 15, 2023

Very polite and professional!

Source: Google

William A

February 06, 2024

Very Professional

Source: Google

Customer service response - Thank you for your review and for acknowledging the professionalism of our service. We strive to provide the best appliance repair service possible.

Sears Home Services on February 06, 2024

Kimberly S

April 10, 2025

No call no show to fix my dad's dishwasher. Trying to get his money back is a joke. Have called 5 times since Feb. and still no refund. Customer service is horrible that is if you can find someone to speak to that speaks English. DO NOT USE THIS COMPANY. Total scam and waste of money.

Source: Google

Customer service response - We apologize for the trouble you've faced, Kimberly. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on April 10, 2025

Average Rating: 4/5 (12 reviews)

Showing 1 - 10 reviews

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