4900 Midway Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
James Brown
This was the third time a tech has been here. Had to replace dishwasher. Tech did a good job with what he had to work with.
Customer service response - Thank you for your positive feedback, James! We're glad to hear that our technician did a good job with the dishwasher replacement.
Sears Home Services on April 06, 2025
Linda Long
Very knowledgeable pretty quick
Customer service response - Thank you for your positive feedback, Linda! We're delighted to hear you found our service knowledgeable and quick.
Sears Home Services on April 02, 2025
Nikki Ponstingle
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 25, 2025
Glenn
Tim was a fantastic service tech. He was timely and thorough. Took the time to show me what was going on with my refrigerator and answer all my questions. I couldn’t be happier with the service.
Customer service response - Thank you for your positive feedback, Glenn! We're delighted to hear that Tim was timely, thorough, and took the time to address all your questions.
Sears Home Services on March 18, 2025
Deborah Chase
Technicians were knowledgeable and service was provided in a timely manner!!!
Customer service response - Thank you for your positive feedback, Deborah! We're delighted to hear that our technicians were knowledgeable and provided timely service.
Sears Home Services on March 13, 2025
Carl
Took his time to clarify and service my problem. Helped me with a coupon code, which was beyond his primary mission.
Customer service response - Thank you for your positive feedback, Carl! We're delighted to hear that our technician took the time to clarify your issue and went above and beyond by helping with a coupon code.
Sears Home Services on March 02, 2025
Kimberly Davis
Tim (our technician) was absolutely the best! Excellent communication about the issue and the repairs. Can't say enough good things about our experience with him! We have a working refrigerator for the first time in over 2 months!
Customer service response - Thank you for your wonderful feedback, Kimberly! We're thrilled to hear that Tim provided excellent communication and service, and that your refrigerator is finally working again.
Sears Home Services on January 30, 2025
Dana DePina
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 23, 2025
Cameron Messier
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 21, 2025
Deborah & Leonard Pierce
George was very friendly and knowledgeable about my snowblower. He seemed to know right away what the problem was. He not only fixed my machine, he explained several things about maintenance on it and how to run it, Very helpful!
Customer service response - Thank you for your positive feedback, Deborah and Leonard! We're delighted to hear that George was friendly, knowledgeable, and helpful with your snowblower.
Sears Home Services on January 12, 2025
