7701 Broadview Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Fridge Repair
David was awesome. Very professional. As far as the rest of my experience with Sears, home services was awful. Your parts department that lost the parts. I've been waiting for almost almost 2 months to have my refrigerator fixed. David came and diagnosed it and ordered the parts, but you guys lost them. I had to reschedule a number of times because no one seem to be able to get it straight. Terrible experience overall except for the actual technician they came out and did the job.
Ingrid B, Brecksville, OH
My Service Technician
Very professional and knowledgeable to his line of work. He was timely and also very well mannered. I was pleased with my results and would gladly request my service technician for my appliance repair
Latisha B, Garfield Heights, OH
Very Knowledgeable, Professional
Elbert did a great job diagnosing my home's issue, working through the steps of what he is checking in order to help explain his train of thought. Would highly recommend his expertise to anyone seeking A/C assessments and diagnostics in the future!
Daniel N, Seven Hills, OH
Clothes washer service
Good understanding of the product to troubleshoot the issue.
Tony, Twinsburg, OH
Snowblower Service
My technician, George, arrived on time as he always has in past service calls. George was extremely professional, kind, knowledgeable, and courteous. He did an EXCELLENT job servicing my Craftsman snowblower and I will most definitely call Sears again for future service calls. ⭐️⭐️⭐️⭐️⭐️
JS, Parma, OH
Very personable
This tech is the Best!! He had excellent customer service skills and always on time, very patient and he gets the job done! Thank you so much
Angelique S, Cleveland, OH
Very knowledgeable
Tech was on time and knew what he was doing
Nevlyn D, Twinsburg, OH
Service
Great service, Drew was very knowledgeable and explained what caused the issue. .
Judy S, Northfield, OH
Great service
Great communication and prompt service. Andrew did a great job. Polite and friendly. Thanks
Balram K, Cleveland, OH
Microwave repair
Very thankful that Tim diagnosed what was wrong with my microwave oven, had the parts on his truck so we didn't have to wait and then completed the repair. Very helpful and thorough.
Sharon A, Cuyahoga Fls, OH
