6000 Glenway Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cheryll Knight
I waited a whole day. To get my ice maker repaired and they said they were rescheduling me for following week. I was offered an opening 2 days sooner. .Never was contacted by a real person till the the repair person came for appointment.
Customer service response - We apologize for the inconvenience caused and the delay in repairing your ice maker. We appreciate your feedback and are working to improve our communication and scheduling process.
Sears Home Services on July 24, 2024
Darla Meadors
Very friendly and knowledgeable
Customer service response - Thank you for your feedback! We're pleased to hear you found our team friendly and knowledgeable.
Sears Home Services on July 17, 2024
Marie Apgar
He was very kind, professional and got the job done!
Customer service response - Thank you for your kind words; we're delighted to hear you were satisfied with our service and professionalism.
Sears Home Services on July 08, 2024
Kesha Quinn
William was professional and saved the day!!! After being without a/c for over a week, I am glad he was able to fix the problem.
Customer service response - Thank you for taking the time to recognize William's professionalism and skill in fixing your air conditioning. We're thrilled he could help bring comfort back to your home.
Sears Home Services on July 02, 2024
Valerie Mackey
The technician was on time. He explained everything that was taking place with my AC. I felt at ease with his work and confident that he would solve the problem.
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear that our technician made you feel confident and at ease. We look forward to serving you again in the future.
Sears Home Services on June 16, 2024
Melissa huddleston
Very proficient, detailed and polite … He talked us through everything that he was repairing and also informed us of the problem with the old product .10/10
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience and that you were fully informed throughout the process.
Sears Home Services on May 31, 2024
Mike Redrow
Customer service response - Thank you for rating us, Mike. Please reach out if you need anything else related to Sears Appliance Repair! Your feedback is valuable to us, and we're here to assist you.
Sears Home Services on March 28, 2024
Mike DiMeglio
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 28, 2024
Veasta Hogue
Customer service response - A big thank you, Veasta, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 18, 2024
Diana Crawford
Did a great job; was very knowledgeable.
Customer service response - We are thrilled to hear about your positive experience and are grateful for your review. Thank you for recognizing our expertise and efforts.
Sears Home Services on March 12, 2024
