6000 Glenway Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bryan
Bryan was very kind and courteous. He was quite professional and knowledgeable.
Diane M, Cincinnati, OH
Great service
Bryan knew his stuff & helped me figure out our issue is with the vent set up, not an issue with the dryer itself. He gave great explanations and was prompt and professional.
Elaine O, Cincinnati, OH
The Best
Technician was early both times , organized and task oriented. . He made no mess, was knowledgeable and respectful.. When I saw it was the same technician as the first times that evaluated the refrigerator I was immediately at ease. Thank you For your service and especially your technician.
Terri H, Cincinnati, OH
Good service call
Sean did a good job of checking our AC unit and was polite and professional. Unfortunately he was unable to find the reason for the problem.
Michael R, Cincinnati, OH
Rezon Z-Very nice and polite
I had a wonderful experience with Rezon. He was very nice and polite. He fixed my fridge in no time.
Janice H, Guilford, IN
Great job
Excellent service fixing my dryer, explaining the problem and addressing all my questions
Kyle S, Cincinnati, OH
Service
He was on time and did a good job
Hubert M, Guilford, IN
Easy Communication & Quick Fix!
The property managers for our apartment unit chose to go through Sears when our dryer broke down and I'm glad they did! I was at work when Bryan called to say he was on his way. After a quick conversation it was clear there'd been a bit of miscommunication between my property manager and Sears regarding payment, which was surprising to both of us. However I was able to connect Bryan with my property manager and he handled the surprise game of telephone quickly and professionally, for which I am extremely grateful. My roommate, who was home at the time, met Bryan when he arrived and about 30 minutes later he had our dryer fixed!! It has worked perfectly since. We could not be more thankful. Kudos to Bryan for dealing with the unexpected and for having the knowledge and tools to fix our dryer day-of!
Shauna W, Cincinnati, OH
Repair Professional
Mr. Bryan was on time, very informative with what and why he was performing his task. He also the next appointment before he retired for the time at my residence.
Marian B, Cincinnati, OH
AC repair
Sears has solved several issues we have had over the years when others could not. My favorite technician from Sears is Will because he is thorough and explains what he is doing and why.
Maury B, Cincinnati, OH
