6000 Glenway Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Shirley Hollandsworth
He was very professional. Told me that everything was fine. Cleaned it out the control panel very happy with the service and the technician.
Customer service response - Thank you for highlighting our technician's professionalism and thorough service. We're delighted to hear about your satisfaction!
Sears Home Services on August 14, 2024
Jason Wilcoxon
Customer service response - Thank you for the amazing 5-star review, Jason! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 05, 2024
Anna Zamborsky
Customer service response - We appreciate the 5-star rating, Anna! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 01, 2024
Cheryll Knight
I waited a whole day. To get my ice maker repaired and they said they were rescheduling me for following week. I was offered an opening 2 days sooner. .Never was contacted by a real person till the the repair person came for appointment.
Customer service response - We apologize for the inconvenience caused and the delay in repairing your ice maker. We appreciate your feedback and are working to improve our communication and scheduling process.
Sears Home Services on July 24, 2024
Darla Meadors
Very friendly and knowledgeable
Customer service response - Thank you for your feedback! We're pleased to hear you found our team friendly and knowledgeable.
Sears Home Services on July 17, 2024
Marie Apgar
He was very kind, professional and got the job done!
Customer service response - Thank you for your kind words; we're delighted to hear you were satisfied with our service and professionalism.
Sears Home Services on July 08, 2024
Kesha Quinn
William was professional and saved the day!!! After being without a/c for over a week, I am glad he was able to fix the problem.
Customer service response - Thank you for taking the time to recognize William's professionalism and skill in fixing your air conditioning. We're thrilled he could help bring comfort back to your home.
Sears Home Services on July 02, 2024
Valerie Mackey
The technician was on time. He explained everything that was taking place with my AC. I felt at ease with his work and confident that he would solve the problem.
Customer service response - Thank you for sharing your positive experience; we're thrilled to hear that our technician made you feel confident and at ease. We look forward to serving you again in the future.
Sears Home Services on June 16, 2024
Melissa huddleston
Very proficient, detailed and polite … He talked us through everything that he was repairing and also informed us of the problem with the old product .10/10
Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience and that you were fully informed throughout the process.
Sears Home Services on May 31, 2024
Mike Redrow
Customer service response - Thank you for rating us, Mike. Please reach out if you need anything else related to Sears Appliance Repair! Your feedback is valuable to us, and we're here to assist you.
Sears Home Services on March 28, 2024