800 Central Park Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Only one day?
The new control board that Dexter installed worked for one day. Every thing got cold and the freezer froze a container of water. The next day the refrigerator stopped cooling and stayed that way. i am not too happy with this repair.
Ingvar K, Bronx, NY
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on August 14, 2023
No service was performed
Technician was not knowledgeable enough to diagnose what's causing leak in front of washing machine door. He actually told me the residual soap in the the machine was probably causing it!! Then when I didn't believe that nonsense, he said it was the machine rim and he actually tried to bend outward with a pillars. What a bad experience this was and a waste of time. I'm only giving 1 star so that I can submit the survey.
Yvonne S, Yonkers, NY
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 07, 2023
