4545 Transit Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bill Weigand
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 26, 2025
Jennifer Kreuz
Kevin was very professional and knowledgable and helpful with my fridge issue. He explained everything so I know how to keep and eye on any issues I may have in the future.
Customer service response - Thank you for your positive review, Jennifer! We're glad to hear that Kevin was professional, knowledgeable, and helpful with your fridge issue.
Sears Home Services on January 21, 2025
sam Labruno
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 29, 2024
Mark Kennedy
Dryer needed service and Charlie did a great job taking care of the dryer and helped save my home from a 🔥 fire.
Customer service response - Thank you for your positive review, Mark! We're glad to hear that Charlie did a great job servicing your dryer and helped ensure your home's safety.
Sears Home Services on December 26, 2024
Marlene Stone
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 05, 2024
Elizabeth Brown
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 14, 2024
William Kobayashi
Fast, knowledgeable
Customer service response - Thank you for your review, William. We're glad to hear you found our service fast and knowledgeable!
Sears Home Services on October 31, 2024
Lynn Shanahan
Technician was professional, knowledgeable and my service was outstanding.
Customer service response - Thank you for your positive review, Lynn! We're thrilled to hear that our technician provided professional and knowledgeable service.
Sears Home Services on October 27, 2024
Bruce Nisbet
My service man was very professional and did a great job diagnosing and repairing the washer.
Customer service response - Thank you for your positive review. We're glad to hear that our service man was professional and successfully diagnosed and repaired your washer!
Sears Home Services on October 15, 2024
Elizabeth Schmitt
Rich the repair man was professional and knowledgeable! Unfortunately your call center team and scheduling process as well as, constant rescheduling of my appointment was a source of frustration and very unprofessional. I will avoid purchasing a warranty product in the future since it took 4 weeks of rescheduling to get a service man out. I had already had the repair done at my own cost before your tech arrived. Who wants to wait that long for a repair.
Customer service response - Thank you for your feedback, Elizabeth. We apologize for the frustration caused by our scheduling process and appreciate your recognition of Rich's professionalism and knowledge.
Sears Home Services on September 28, 2024