200 Eastview Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Helpful
Jon was great. Having your oven possibly go down the week before Christmas can be quite stressful. Jon was able to explain the issues to me and determine what the best course of action would be. In addition to knowing his job, he was also friendly and considerate. I would highly recommend him!
Sara J, Geneva, NY
Exceptional Service
Brett went above and beyond within his control. He was cordial and professional with my family even though my little one was getting in the way. I appreciated how he also gave me advice so that my problem would not occur again.
Francis C, Fairport, NY
Fixed washer
Very friendly and helpful and answered all our questions
Carol J, Dansville, NY
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Was very pleasant, helpful , knowledgeable
Tom O, Fairport, NY
Washing machine repair
Brett was on time.He was efficient and he was able to fix our washing machine well.
James L, Canandaigua, NY
Service provided by Kevin
Kevin was prompt, professional as well as courteous and offered very valuable information regarding the issues with my refrigerator.
Robert I, Farmington, NY
Excellent service!
Conrad knew what he was doing and fixed the problem quickly. Great experience! Thank you.
Maria-inez H, Fairport, NY
Efficient, knowledgeable
Professional Tech Kevin, texted his eta, on time, listened to issues of new refrigerator never working, - went to work diagnosing, determined fan with no manufacturer identified had failed. Made several calls, no replacement parts to be found - refrigerator declared unfixable.
Sandra Kingston, Pittsford, NY
It's always pleasure having Kevin service our refrigerator!
He always resolves the issues!!! Thank you so much KEVIN!!! We appreciate all your follow ups!!!
Anonymous, Fairport, NY
Repair of soap dispenser
Extremely knowledgeable and polite. Obviously knows the intricacies of the devise and took time to explain some of the less used features as well as repair the problem
Richard L, Pittsford, NY
