283 Platinum Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (334 reviews)
Stove repair
February 17, 2025
Overall rating

On time. Very pleasant

Dominack N, Staten Island, NY

Fixed the problem
February 17, 2025
Overall rating

Thomas was knowledgeable and respectful. He fixed the problem with my dryer.

Gianbattist V, Staten Island, NY

Service
February 13, 2025
Overall rating

Thomas Good, polite, neat. Did not leave a mess lik others

Sara V, Staten Island, NY

Determination
February 11, 2025
Overall rating

Edward was very professional. He told us step to step what he was going to do . He never gave up fixing the refrigerator that is 24 years old. We now have water and ice!! Very caring and friendly. We were very happy to have Edward here to fix it. I would recommend Edward to anyone.

Muriel T, Staten Island, NY

Kyron G - Great Service Rep
February 10, 2025
Overall rating

Kryon was a great service rep. Very knowledgeable and efficient on my oven repair!

Rick F, Staten Island, NY

Refrigerator repair on gasket around doors!
February 08, 2025
Overall rating

I am writing this review to let you know that Ed sears technician went far and beyond his expertise on fixing my refrigerator gaskets around the doors. He didn't give up on ordering the gaskets for the doors every time we ordered them they would come in wrong. It took five different times for him to order the gaskets and get the right ones. He took pictures. He took measurements. He did everything possible for me to get the gaskets . Finally the last try we got the right gasket and he installed it a wonderful technician and gentlemen, you have a winner with Edward!

Laraine A, Staten Island, NY

Great Service
February 06, 2025
Overall rating

Eddie had to come three times (not his fault) and was thorough every time in attempting to fix my very old refrigerator.

Sharon S, Staten Island, NY

very friendly
February 04, 2025
Overall rating

Very good

Josephine G, Staten Island, NY

Oven repair
February 04, 2025
Overall rating

Kind and professional, fixed my issue in under an hour.

Alfonso D, Staten Island, NY

Washer repair
February 04, 2025
Overall rating

Quick solve the problem in no time , also gave some important tips for operating machine.

Ron A, Staten Island, NY

Average Rating: 4.9/5 (334 reviews)