283 Platinum Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Machine diagnosing and repair
Thomas Best A+E technician
Anthony C, Staten Island, NY
Very satisfying
Not pleasant to hear the washer making squeaky noises. But the technician came here early and figured out what's what and finished in less than 90 minutes. Thanks
Daniel F, Staten Island, NY
Sears Tech
He came within the window of time. He did a thorough check of my dishwasher and replaced the parts in a timely manner and is very personable.
John T, Staten Island, NY
Stove repair
On time. Very pleasant
Dominack N, Staten Island, NY
Fixed the problem
Thomas was knowledgeable and respectful. He fixed the problem with my dryer.
Gianbattist V, Staten Island, NY
Service
Thomas Good, polite, neat. Did not leave a mess lik others
Sara V, Staten Island, NY
Determination
Edward was very professional. He told us step to step what he was going to do . He never gave up fixing the refrigerator that is 24 years old. We now have water and ice!! Very caring and friendly. We were very happy to have Edward here to fix it. I would recommend Edward to anyone.
Muriel T, Staten Island, NY
Kyron G - Great Service Rep
Kryon was a great service rep. Very knowledgeable and efficient on my oven repair!
Rick F, Staten Island, NY
Refrigerator repair on gasket around doors!
I am writing this review to let you know that Ed sears technician went far and beyond his expertise on fixing my refrigerator gaskets around the doors. He didn't give up on ordering the gaskets for the doors every time we ordered them they would come in wrong. It took five different times for him to order the gaskets and get the right ones. He took pictures. He took measurements. He did everything possible for me to get the gaskets . Finally the last try we got the right gasket and he installed it a wonderful technician and gentlemen, you have a winner with Edward!
Laraine A, Staten Island, NY
Great Service
Eddie had to come three times (not his fault) and was thorough every time in attempting to fix my very old refrigerator.
Sharon S, Staten Island, NY
