283 Platinum Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator repair
Refrigerator is still not working correctly. The technician failed to shut off the icemaker button and it still isn't working because the icemaker button will not go off. Unit is silicone shot from previous repair. This is unacceptable on how your maintenance company came in and out it will not defrost the icemaker we just tried it. This is your job to fix this icemaker. For the record the filter is 2 months old
Anthony P, Staten Island, NY
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on September 29, 2023