57 Centre Dr Reviews

Roger, took his time and watched and listened to the washer before Attempting a repair, which was totally awesome. I appreciated that he didn’t just rush through and try to get the job done to go to the next job. That showed he really cared. Thank you

Jeff was courteous and professional. He answered any questions we had.

We received 5 star service from Roger I.; he was professional, knowledgeable, and efficient. HOWEVER, getting a hold of Sears Home Services customer service is another story; if I could give THEM less than 1 star, I would! They are not U.S. based and the lady I spoke with was very hard to understand; they give you a timeframe of 8 a.m. to 5 p.m. as the time the technician will arrive (because we all have nothing better to do than sit around at home waiting all day); the ETA on the scheduled appointment date first said one time, then an hour later, but it was about 1 1/2 hours after that time that the technician showed up; and you cannot select an option to speak to a representative or someone local.

Made an appointment over the weekend and they were here at 9am the next business day. My problem was temporarily solved, and I will be going back to them when I inevitably need their services in the future!

Tom is always helpful and efficient.

Tom is very knowledgeable and helpful.

Tom, our Service Technician Expert, from Sears Home Services does an exceptional job in supporting us and doing our annual maintenance appliance check! He goes above and beyond to help us understand our appliances and keep them working and extending their longevity. He provides many tips on what to do and not to do to keep them working and running well! Great Job Tom! Thanks for being our Service Expert!!

Roger is an excellent repairman. He is very knowledgeable and takes the time to explain any issues he may find. He is also very personable and courteous! He is truly an asset to your company!

Knowledgeable, professional, friendly and fast! I was surprised at how quickly our technician was able to repair our dishwasher. What a relief! Highly recommend their service!