57 Centre Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Richard H
Roger Imhoff was a top flight technician very cordial and very knowledgeable about his abilities. He is an asset to your team!!
Customer service response - Thank you for your kind words about our technician, Roger Imhoff. We are thrilled to hear that he provided you with excellent service and appreciate your recognition of his skills.
Sears Home Services on August 18, 2024
bunny C
Very prompt and friendly. Checked to see what problem was and discussed it.
Customer service response - Thank you for acknowledging our prompt and friendly service, as well as our thorough diagnostic approach. We appreciate your review!
Sears Home Services on June 19, 2024
Daniel L
My experience with Sears Home Repair and my technician, Roger. Sears did a good job of keeping me up to date on his ETA through their website and text messages, the parts needed for the repair were shipped to me before he arrived, and he did a good and thorough job on the repair.
Customer service response - Thank you for sharing your positive experience with our technician Roger and the proactive communication from Sears Home Repair. We're glad everything went smoothly with your repair.
Sears Home Services on June 03, 2024
Lori M
Fixed my washer quickly
Customer service response - Thank you for taking the time to share your experience. We're glad we could get your washer up and running quickly!
Sears Home Services on March 20, 2024
Robert B
Randy and his trainee assistant Scott arrived at about 5:30 pm - outside the projected window, though through no fault of theirs. They’re overworked and overbooked. Period. They were quick, friendly, courteous, clean, and they exuded competence.
Customer service response - We appreciate your feedback and apologize for the delay in our arrival time. We understand that Randy and Scott provided excellent service, and we thank you for recognizing their competence and professionalism.
Sears Home Services on February 07, 2024
Brenda F
I gave this repairman a five. Super great service and very pleasant!
Carrie G
In the unknown of stuff Like refrigerator repair, I am basically left to trust google, but that is how I found Randy and the Sears fixer team. They scheduled the appt fast, let me know when they were coming (touched base with me in am, with estimated time, and then he texted he was on his way. Fixed my fridge and was really nice, easy going and professional. I would highly recommend Randy and his team.
Apple F
Repair of Kitchen Aid Range
Don C
Service man was excellent! Very professional. Identified the problem and fixed it pretty quickly. Took several weeks from the time service was requested to the date when a service appointment was available. Service man explained that they were very short staffed and have had difficulty hiring staff.
Meg S
Very thorough and reliable
