1300 Ulster Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Steve is great!
Sadly he wasn't able to diagnose what the issue is but he tried and tried and tried!
Kimberley T, Amenia, NY
Repairman extraordinaire
A talented highly professional and knowledgeable tradesman. A kind and personable man. An extraordinary experience. Thank you..
Finley Schaef, Saugerties, NY
Very caring of customer
He was patient after many visits over 3 months and finally helped get the record straight when Sears did not want to honor a protection agreement. Rolando went out of his way. And finally called the right source. To resolve. Still. Waiting for good outcome. Hope it works. Sears protection agreement tries to prevent customer from getting proper coverage. It has taken. 5 months and hopefully the last visit will help get much needed replacement OVEN.
Adriana, Woodstock, NY
Courteous and helpful!
Rolando showed great knowledge of how the refrigerator works and also showed me how to maintain it.
David H, Bearsville, NY
Dryer Service
Stephen was very professional and courteous. I needed some special accommodation due to a medical issue, and he was very understanding about that. He was able to fix the dryer issue and it is working fine now. He also kept me updated throughout the day on his arrival time. Overall a very good experience.
Dave S, Sharon, CT
Excellent knowledgeable service
Brian is as wonderful. He explained what needed to be done and then quickly and efficiently fixed the problem. I would definitely recommend Brian and hope that if we have another problem Brian is the tech that will come here to fix it.
Barbara M, Staatsburg, NY
Oven repair
Very professional and did a great job
Rachel D, Esopus, NY
Dryer analysis
Robert was both knowledgeable and extremely personable.He explained the situation and the problem very clearly so that I felt satisfied even though the repair couldn't be done because the needed part isn't being made anymore. He suggested a work around and advised me to get the vent cleaned, both tips I appreciated. He's a gem.
Irene D, High Falls, NY
Dryer service call
Knowledgeable, kind, and explained the problem, and the options that's are left.
Maria D, Accord, NY
Very helpful and professional!
My fridge wasn't keeping things cold and John knew what was wrong right away and despite it being a difficult and complicated job he fixed it the same day and I'm so grateful!
Jessie B, Lake Katrine, NY