1300 Ulster Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bryan did a fine job with installation. Success
The troubles that I had all were to do with the lack of professionalism, organization and lack of direct communication with the Sears company. The part ordered was wrong and then it was extremely difficult to get a person to speak to about confirming payment and why we were receiving alerts for 2 different appointment dates at the same time. This indicated that the previous date had not been cancelled, thus I was confused etc.. I will be writing a separate letter addressing these and other issues. Bryan did a fine job installing and my dryer is working well again.
Jillette J, Margaretville, NY
Great service
Philip was prompt, professional, and very knowledgeable. Highly recommend
Susan S, Napanoch, NY
Service
Excellent, knowledgeable, efficient, thoughtful, thorough. Liked my cat and carried in a package!! What more could one ask! Thank you!!
Nancy P, Accord, NY
Dishwasher repair.
Very professional and took the time to explain what he was doing and why.
Roger S, Margaretville, NY
Repeat
Bryan was here for two machines and my favorable review has been submitted.
Andrea W, Woodstock, NY
Great experience
Friendly knowledgeable and got to the root of the issue quickly. I highly recommend Robert.
Samantha F, Accord, NY
Steve is great!
Sadly he wasn't able to diagnose what the issue is but he tried and tried and tried!
Kimberley T, Amenia, NY
Repairman extraordinaire
A talented highly professional and knowledgeable tradesman. A kind and personable man. An extraordinary experience. Thank you..
Finley Schaef, Saugerties, NY
Very caring of customer
He was patient after many visits over 3 months and finally helped get the record straight when Sears did not want to honor a protection agreement. Rolando went out of his way. And finally called the right source. To resolve. Still. Waiting for good outcome. Hope it works. Sears protection agreement tries to prevent customer from getting proper coverage. It has taken. 5 months and hopefully the last visit will help get much needed replacement OVEN.
Adriana, Woodstock, NY
Courteous and helpful!
Rolando showed great knowledge of how the refrigerator works and also showed me how to maintain it.
David H, Bearsville, NY
