1020 Center St Reviews
Showing most recent reviews from verified customers of Sears Home Services
repair
javar was a good serivce tec. but you secludeing dept. needs a lot of help they are awful
Richard B, Ulster, PA
Upper Ice Maker Repaired, Bottom Ice Maker Not Working
Eric's work was good and competent. Upper ice maker appears to be working well. It seems that after board replacement, bottom ice maker is not working. Eric left his Steamer at my house. There was no way I could find to contact someone from his company. When I tried, the robotic voice stated no service scheduled for my number. I guess if the lower ice maker does not start to make ice by Monday, I will contact Samsung for the third time.
Roger O, Sayre, PA
Ice maker repair.
Ice maker is making icecubes but not full size. He checked water line filter but ours doesn't have one so Water line from basement was never checked or flushed out. Individual says he believes ice maker not level yet the refrigerator has been level since we had it installed. For the money I paid I'd like to see the line flushed and the ice making cycle checked.
Thomas Senkiw, Horsehead, NY
Not fixed
Problem not fixed. Tub still banging against the sides violently. The panel or board was replaced. Please advise so we can reschedule. Thank you.
Edda C, Horseheads, NY
Customer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on September 13, 2024
Bad Review
Not respectful and didn't fix anything. Just wanted money. Thanks.
Matthew H, Corning, NY
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 02, 2024
0
The ice bucket is stuck in the freezer and cannot be removed. He did not have the part needed to repair the microwave
James Best, Wellsboro, PA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on July 31, 2024
Review
Still little to no ice in either ice maker. Would like a follow up appt.
Tyler Y, Sayre, PA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 13, 2023
Refrigerator
Since it was worked on now it doesn't work at all please let me know when you are going to be there to fix it
Brian S, Beaver Dams, NY
Customer service response - Brian, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on August 18, 2023
