1020 Center St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nancy S
Very polite and communicates well
Customer service response - Thank you for your positive feedback! We're glad to hear that our team was polite and communicated effectively.
Sears Home Services on September 25, 2024
Kimberli H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 25, 2024
Beverly B
Bernie prioritized my missing parts situation and escalated it to the proper parties for my warranty. Hopefully this will now get resolved!
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 03, 2024
Joel C
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on August 11, 2024
Mary F
Bernard kept me posted on his arrival time and came when he said he would. He made our repair quickly and was on his way! Very pleasant to work with.
Customer service response - Thank you for acknowledging Tyler's hard work and valuable suggestions. We're thrilled to hear about your positive experience with our service.
Sears Home Services on August 11, 2024
John S
Technican was friendly curious and knowledgeable. The problem was it took over 10 days for the company to get to repair our refrigerator. We lost a lot of food and had to use a cooler to keep esenchall things. Definitely not happy with the amount of time it took to get the Technican on sight.
Customer service response - We apologize for the delay and understand the inconvenience it caused you. Thank you for acknowledging our technician's professionalism, and we're committed to improving our response times.
Sears Home Services on August 11, 2024
terry T
found the problem with the dishwasher and how to take better care of it.
Customer service response - We're glad we could help solve the issue with your dishwasher and provide useful maintenance tips. Thank you for your feedback!
Sears Home Services on August 06, 2024
Laura E
Customer service response - A big thank you, Laura, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 28, 2024
Donald R
Customer service response - A big thank you, Donald, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 07, 2024
K N
Polite,explained what was wrong and what needed to be fixed. Cleaned up afrer himself . I would highly recommend him. Now I’m ready to do wash 🧼🧽 thank you
Customer service response - Thank you for your wonderful review and for recommending us. We're thrilled to hear you had a positive experience and are happy to help get your laundry back on track!
Sears Home Services on July 02, 2024
