195 N Broadway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Helpful
He was professional and helped alleviate an annoying sound the unit was making.
Selim K, Hicksville, NY
Harel was great….
The 5 stars are for Harel. If I had to rate the the arrival time, as well as the scheduling I'd give Sears 2 stars. The appointment is 8am-5pm and you get an email in the morning with an estimated time of arrival. The first time was at 1:45pm. All throughout the day I kept refreshing the appointment time and it got later and later. Harel finally showed up at 7:30pm. He was pleasant and diagnosed the issue quickly. If I didn't keep checking the website for time changes I would've been sitting in my house all day. Not a great way to service your customers.
Eileen R, Oyster Bay, NY
Oven
Alford did an amazing job!It was a two man job and he tackled it alone and got the job done.Thank you Alford🙏🏻
Maria D, Syosset, NY
Very nice and knowledgeable
He was very nice and he really seemed to know what he was doing. We felt comfortable having him in our home.
Edward F, Bethpage, NY
Repair snow thrower
Bob did a great job
Stephen R, Westbury, NY
Dryer not operating
The technician was able to determine the plastic piece on the power switch caused the problem.
Tom N, Bethpage, NY
Hector terrific!!!
Hector couldn't have been more helpful. He is knowledgable about my machine and handled the problem swiftly. He explained everything he was doing and set me at ease.
John S, Syosset, NY
Reliable
Hector showed up on time. Everything was efficient. Explained me what is the problem, gave me the estimate, and the options. I chose to repair the Kenmore Gas dryer. Work was done in one hour. I am happy with the result. Repair came with the 90days warranty.
Shinji S, Hicksville, NY
Alford was thorough and helpful
Alford fixed my freezer, which has been on and off not working since the summer. I appreciate his effort and his time.
Kenneth B, Plainview, NY
The best
He was able to provide me with a lot of detail of my appliance and was super helpful.
Nadia C, Levittown, NY
