3649 Erie Blvd E Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service call kenmore refrigerator
Eric was very professional. Arrived on time and completed the work in a timely manor.
Bonnie P, Utica, NY
Fixed my gas dryer
Took care of everything and put parts in my dryer and fixed
Denise C, East Syracuse, NY
Very pleased .
Timely , professional and Courteous . I definitely highly recommend .
Jerome M, Syracuse, NY
Knowledgeable
He was kind I hope his diagnosis works thanks. Eric
Audrey F, Syracuse, NY
Excellent Service
My 20 year old dishwasher ceased cleaning the dishes. The Sears technician was top notch. Although he was hamstrung by the sleazy "Choice Home Warranty" processes designed to avoid paying claims, he stuck with it and methodically diagnosed the problem. I can now use it again with mediocre performance by using the Pot washer and heated rinse features.
Joseph R, Clayville, NY
Technician was great, Sears not so great...
The Sears appointment website could use some updating. It shouldn't show that you have an appointment when the fact is that the appointment was cancelled without any notification to the customer at all. I was expecting the technician to arrive at my house and repair my refrigerator and he never showed up and I was not aware of the cancelled appointment until I inquired about it on the appointment site that said I still had an appointment. I was very upset because I had already paid for the parts and the repair prior to the appointment that had been cancelled and there was no communication from Sears about the cancellation or why. I was very happy with the technician as he was very knowledgeable and diagnosed my problem very quickly and did the repair in a timely manner. My refrigerator seems to be working fine so far and I am thankful to Eric as he did a great job. I'm just glad I have my fridge back in business, thank you!!!
Michael K, Utica, NY
Eric
Eric was very helpful, knowledgeable, and polite. He is an excellent representative for your company!
Michael B, Chittenango, NY
Great
Friendly, quick and knowledgeable
Oliver W, New Hartford, NY
Efficient
Smooth and efficient. Got it done quickly . Nice guy also.
Alexander P, Marcy, NY
Oven repair
Nice, fast service. No hassle. Showed me how to take door apart to clean.
Leah M, Syracuse, NY
