3649 Erie Blvd E Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer repair
Joe was personable and timely. He had the part on his truck! The dryer heats up!!
Christina J, Syracuse, NY
Refrigerator Repair
Eric M. did a great job with our refrigerator repair. He was very thoughtful regarding our dogs who tries to help him. And he explained what he was doing and our options for the repair.
Kent H, Utica, NY
Joel was great
Joel came in and found the problem quickly and finished up as quickly as he could. Your prices are still high, but at least Joel made it seem worth it. Very personable guy that knows his stuff.
Timothy D, Syracuse, NY
Amazing
He was such a nice man! Explained everything that he was doing and what was wrong.
David T, Syracuse, NY
Personable and friendly
Our tech was very Knowledgeable and performed necessary work on my fridge promptly.
Michele S, Cazenovia, NY
Unable to duplicate noise
Joe was very professional. Unfortunately was unable to duplicate sound washer was making with the back off yo pinpoint. In future maybe sears can get a few more techs this way instead of sending people over an hour away. Joe did give advice on running the machine incase of operator error.
Shaun L, Ilion, NY
Jon was amazing!
Jon showed up in a snowstorm promptly at 8 to fix my oven. He identified the problem and solved it in less than 30 minutes. I cannot thank him enough!
Patrick B, Syracuse, NY
Joel went above and beyond
Joel took apart our unit and identified all the problem areas. He was pleasant and calm. We appreciated his knowledge and expertise. Excellent service.
KS, Apulia Station, NY
Oven range repair
Jon was very professional and friendly. He was able to locate the problem with our oven almost immediately and was in and out in about 30 mins. Excellent service.
Daniel H, Minoa, NY
Good, honest advice. Just what I wanted!
Jon was informative, professional, and very easy to work with. I am so happy he was able to attend to our needs BEFORE Thanksgiving.
John M, Syracuse, NY