4155 State Route 31 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Patricia B
The technician was absolutely wonderful however, the Sears home warranty process was not so wonderful my oven broken in July. They came out several times and said they had to order parts. It’s the end of November and I can’t make Thanksgiving dinner. They’re finally replacing my oven which won’t be here until the first week in December. I’m paying for this every month and they should’ve acted a lot sooner. I’m very disappointed however the technician was wonderful.
Customer service response - We apologize for the trouble you've faced, Patricia. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on November 23, 2024
Daniel D
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on October 22, 2024
Sandra C
Customer service response - Hi Sandra, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on January 16, 2024
