2044 Montauk Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer repair
Alex did a wonderful job. Explaining everything along the way. He has the parts in his truck. He completed the job in a timely fashion. He even cleaned up the dryer and surrounding area. This was so helpful to my family. 5 stars.
Thomas L, Hampton Bays, NY
Dryer repair guy was on time and spo
So glad he made it, finally it's up and running again. Alexander was terrific. If I ever need another repair, I hope he's my technician.
Margaret H, Montauk, NY
Great job!
Brian did a great job of fixing our refrigerator. Very professional!
Leo S, Mattituck, NY
Repair of Bosh Microwave
Texts were sent to inform me when the technical will arrive which is helpful. The technicians were great and fixed the problem. I would use them again !
Maria F, Riverhead, NY
Thank you
Thanks. Great service. Good communication much appreciated
Joshua S, Southampton, NY
Service with confidence and a smile
My refrigerator broke down one month ago, trying to get service was a nightmare with their subcontractor nex appliance who was a no show! I had to BEG for the in-house tech who was finally assigned: BRIAN T. I could not have been happier to see him! He ordered the parts we needed and fixed our fridge. Sears took one month to make this happen. Sears is a broken company. Experienced employees have left a vacuum for techs who know what they are doing. Nex Appliance finally called us back. He was on vacation and Sears was referring customers to him for service! Not a very good working relationship! Brian T is one of the few experienced techs they have left. Give the guy a raise and pair him up with an intern so he can train the next generation to fix our appliances. GOD bless Brian T and his colleagues in the field. The customer service staff tries to help but the company is a stripped down dinosaur in a modern world . Shop elsewhere! Caveat Emptor!!!! JR
James R, Hampton Bays, NY
Brian was an expert
Brian quickly and efficiently complete the repair. Not as happy with the robot experience for the scheduling, nothing to do Brian, but it got done.
Dan F, Montauk, NY
Outstanding service!
Brian came the first day & diagnosed our problem - which was a new condenser for our GE Monogram. The part was ordered & installed within 1 week. He was very professional & a really nice man.
Catherine E, Shelter Island, NY
Oven repair
Helpful and professional
Phyllis V, Cutchogue, NY
????
Brian was knowledgeable, efficient, and polite. He found and remedied the problem immediately.
Susan L, Aquebogue, NY
