8363 Lewiston Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cindy F
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 22, 2025
Deborah K
Customer service response - Thank you so much for the 5-star rating, Deborah! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on February 09, 2025
amanda S
He was pleasant and explained what he did. He explained possible causes as to why my dryer broke and things I can do to do prevent it from happening again. Above and beyond what past service technicians I've had to deal with.
Customer service response - Thank you for your positive feedback, Amanda! We're glad to hear our technician went above and beyond in explaining the repair and providing helpful advice.
Sears Home Services on January 14, 2025
Mark I
This started in October. The scheduling dept has no clue and makes apts without telling techs. 4 times I had no shows after waiting all day. 3 x they ordered parts and 2 of them were returned. The techs have been wonderful and do best they can with the mess they are dealt. Calling the 800 number was absolute pure frustration and most do not speak American language.
Customer service response - Thank you for your feedback, Mark. We're glad to hear that our technicians provided great service despite the scheduling issues, and we apologize for the inconvenience you experienced.
Sears Home Services on January 09, 2025
Pat T
I had to have my dryer repaired. The technician that came to assess was very prompt and friendly. Did not take him long. He ordered the parts and set up the appointment to come and install them once they arrived. He returned, installed the parts and I am fixed!
Customer service response - Thank you for your positive feedback, Pat! We're glad to hear that our technician was prompt and friendly, and that your dryer is now fixed.
Sears Home Services on December 17, 2024
Dean S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 01, 2024
Julie E
Friendly, helpful and courteous service
Customer service response - Thank you for your positive feedback, Julie! We're delighted to hear you received friendly and courteous service.
Sears Home Services on November 12, 2024
Angela F
Showed up on time, diagnosed the issue quickly.
Customer service response - Thank you for your positive feedback! We're delighted to hear that our team was punctual and efficient in diagnosing the issue.
Sears Home Services on October 13, 2024
Rick W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 17, 2024
Brian S
Great service. Quick at repair.
Customer service response - Thank you for your positive review, Brian! We're delighted to hear you were pleased with our quick and efficient service.
Sears Home Services on August 22, 2024