3450 S Maryland Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Oven Gas leak
The technician Raymond was not helpful and too stoic. Just checked and that it was it part of the appliance so it is not covered. No offer of options. Just bland and not accommodating!
Oscar R, Las Vegas, NV
Very disappointing
The service man left without giving me any information and when I called him, he said he had done his job. He replaced the rollers, but the dryer doesn't work and I'd have to call to make another appointment. He didn't tell me anything before he left.
Joyce J, Las Vegas, NV
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on October 11, 2024
Poor service . Work order sent out July.
Unreliable. Since July tech had been working on the issue. No positive result. Still broke
Ann W, Las Vegas, NV
Customer service response - We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on October 09, 2024
Could not fix
Tech was not prepared, even though I sent model #. Then suggested a plumber. Useless.
Michael W, Las Vegas, NV
Customer service response - Dear Michael thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 24, 2024
Not Happy
They say the part was faulty. The water to the fridge was never shut off during the repairs. So my kitchen flooded I followed his directions to the T. Which were just remove the stuff and keep freezer door to avoid mold. Wait 6 hrs turn back on the fridge. I will call and make arrangements when the part is delivered. Not doing this.
Cynthia H, Las Vegas, NV
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 09, 2024
Not fixed it
It's not fixed it still has issues
Matthew C, Las Vegas, NV
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on October 23, 2023
I can't believe this technician
The service call was for my washer leaking. The entire spill pan that the washer sits in was full of water. I am a single woman who cannot lift the washer nor do I have anything to suck up the water. He looked at it and I guess he repaired it. He didn't bother to suck out the water that was in the spill pan leaving me with a huge mess. All he kept saying was he's ready to get his weekend started.
Samiko S, Las Vegas, NV
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on August 28, 2023
